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College Ave

Student Loan Servicer · Nationwide

collegeave.com

College Ave loans and your estate

A debt, not an asset: nothing to designate or retitle

College Ave balances are a debt, not an asset. There is nothing to designate a beneficiary on and nothing to retitle into a trust. Whether a balance is discharged at the borrower's death or owed by the estate depends on the loan's terms.

When the borrower dies, College Ave is notified with proof of death. The steps and required documents are on the death claim page.

No beneficiary form at College Ave

College Ave accounts carry no beneficiary designation, because there is nothing to leave: the balance is owed, not held.

Trusts and College Ave loans

College Ave balances cannot be moved into a trust. Trust funding retitles what someone owns, and a loan is owed.

What College Ave says about beneficiaries and trusts

Each section is College Ave's own statement, with the document it comes from numbered under Sources.

Which accounts take a beneficiary1

Loan

A College Ave student loan is a liability rather than an asset. No beneficiary, payable-on-death or transfer-on-death designation exists on any College Ave loan product.1

What College Ave says about trust accounts1

Whether a new account is opened

College Ave lends only to individuals. The borrower and cosigner roles on its promissory notes are not transferable to a trust, and College Ave does not accept a trust as borrower, cosigner or successor obligor on its loan products.2

Not in College Ave's published guidance6

  • What the owner provides to name a beneficiary
  • A beneficiary designation form
  • An online way to name a beneficiary
  • A procedure for holding an account in a trust
  • A trust account form
  • Which trust documents it accepts

Sources2

  1. 1.Document Upload Center
  2. 2.College Ave promissory note
SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from College Ave primary sources (15 pages reviewed). How we research.

Download these College Ave instructions

Download instructions for the whole estate

A printable PDF with the steps, required documents, and contact details — verified against College Ave primary sources. Bring it to the branch or keep it beside the phone.

College Ave estate support

College Ave Student Loan Support (serviced with University Accounting Services)

Text (help with student loans)

School financial aid offices

1-844-422-7501Monday-Friday 9:00 AM-8:00 PM ET

Statement delivery / paperless enrollment

Hours

Monday-Friday 9:00 AM-9:00 PM ET

Mailing address

Payments only: College Ave Student Loans, c/o University Accounting Services, LLC, P.O. Box 5863, Carol Stream, IL 60197-5863. California-borrower qualified written requests: College Ave, Attn: QWR Compliance, 233 N. King St., Suite 400, Wilmington, DE 19801.

Estate requests go through general customer service.

Verified Sep 2026

Estate planning articles

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