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College Ave

Student Loan Servicer · Nationwide

collegeave.com

Estate planning and settlement at College Ave

Report a death at 1-844-422-7502

When a borrower at College Ave dies, the loan does not simply disappear. The executor contacts College Ave to establish authority, learn the payoff amount, and choose how to handle the balance under the servicer's procedures and applicable law.

Beneficiary management at College Ave is handled through direct contact.

College Ave has documented procedures for both preparing accounts during your lifetime and handling claims when an account holder passes away.

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Sources

Data sourced from College Ave primary sources (15 pages reviewed). How we research.

College Ave customer support

College Ave Student Loan Support (serviced with University Accounting Services)

Text (help with student loans)

School financial aid offices

1-844-422-7501Monday-Friday 9:00 AM-8:00 PM ET

Statement delivery / paperless enrollment

Hours

Monday-Friday 9:00 AM-9:00 PM ET

Mailing address

Payments only: College Ave Student Loans, c/o University Accounting Services, LLC, P.O. Box 5863, Carol Stream, IL 60197-5863. California-borrower qualified written requests: College Ave, Attn: QWR Compliance, 233 N. King St., Suite 400, Wilmington, DE 19801.
Verified Sep 2026

Estate planning articles

Learn how to protect your College Ave accounts and other assets with trusts, beneficiary designations, and estate planning documents.

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