Estate planning at College Ave

How to protect 2 College Ave accounts — file death claims

College Ave

Student Loan Servicer · Nationwide

collegeave.com
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College Ave Customer Service (serviced by University Accounting Service)

Mailing Address

Payments: College Ave Student Loans, c/o University Accounting Service, P.O. Box 5863, Carol Stream, IL 60197-5863. California-borrower qualified written requests: College Ave, Attn: QWR Compliance, 233 N. King St., Suite 400, Wilmington, DE 19801.

College Ave Customer Service (serviced by University Accounting Service)

Mailing Address

Payments: College Ave Student Loans, c/o University Accounting Service, P.O. Box 5863, Carol Stream, IL 60197-5863. California-borrower qualified written requests: College Ave, Attn: QWR Compliance, 233 N. King St., Suite 400, Wilmington, DE 19801.

Death and Disability Forgiveness (Document Upload Center)

Verified Jul 2026

When a borrower at College Ave dies, the loan does not simply disappear. The executor contacts College Ave to establish authority, learn the payoff amount, and choose how to handle the balance under the servicer's procedures and applicable law.

College Ave has documented procedures for both preparing accounts during your lifetime and handling claims when an account holder passes away.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from College Ave primary sources (4 pages reviewed). How we research.

Estate planning articles

Learn how to protect your College Ave accounts and other assets with trusts, beneficiary designations, and estate planning documents.