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Covers 14 deposit, 2 retirement, and 2 lending accounts — beneficiaries can be managed online

Customer Service
Estate Services / Decedent Processing
Citizens Access, 1 Citizens Drive, Decedent Processing ROP 112, Riverside, RI 02915
Preparing your Citizens Bank accounts for estate transfer involves two primary strategies: designating beneficiaries on individual accounts and, where supported, retitling accounts into a revocable living trust. Both approaches bypass probate, but they work differently depending on the account type.
Across 18 product types, Citizens Bank accounts vary in how they transfer at death. The sections below walk through Payable on Death (POD) designations, trust funding options, and which products support each method.

Customer Service
Estate Services / Decedent Processing
Citizens Access, 1 Citizens Drive, Decedent Processing ROP 112, Riverside, RI 02915
Learn how to protect your Citizens Bank accounts and other assets with trusts, beneficiary designations, and estate planning documents.
Learn how to protect your Citizens Bank accounts and other assets with trusts, beneficiary designations, and estate planning documents.