Estate planning at Chrysler Capital

How to protect 2 Chrysler Capital accounts — file death claims

Chrysler Capital

Subsidiary of Santander Consumer USA

chryslercapital.com
Chrysler Capital logo

Chrysler Capital Customer Service

Mailing Address

Main office / correspondence: Chrysler Capital, P.O. Box 961275, Fort Worth, TX 76161. Finance payments: Chrysler Capital, P.O. Box 660335, Dallas, TX 75266-0335. Lease payments: CCAP Auto Lease Ltd., P.O. Box 660647, Dallas, TX 75266-0647. Insurance loss payee: Chrysler Capital, P.O. Box 660443, Dallas, TX 75265.

Titles Department
Insurance / report an accident

Chrysler Capital Customer Service

Mailing Address

Main office / correspondence: Chrysler Capital, P.O. Box 961275, Fort Worth, TX 76161. Finance payments: Chrysler Capital, P.O. Box 660335, Dallas, TX 75266-0335. Lease payments: CCAP Auto Lease Ltd., P.O. Box 660647, Dallas, TX 75266-0647. Insurance loss payee: Chrysler Capital, P.O. Box 660443, Dallas, TX 75265.

Titles Department
Insurance / report an accident

Chrysler Capital Customer Service (Deceased Account Holder)

Mailing Address

Chrysler Capital, P.O. Box 961275, Fort Worth, TX 76161

Verified Jul 2026

Chrysler Capital services loans, which means at death the focus is settling what is owed. The estate notifies Chrysler Capital, provides documentation of authority, and works through payoff or the loan-specific options available to survivors.

Chrysler Capital provides specific procedures for both proactive estate planning and filing claims after a death.


Frequently asked questions

Chrysler Capital holds a lien on the financed vehicle's title until the loan is paid in full. The estate requests the payoff amount through MyAccount or Customer Service at 1-855-563-5635 and pays the balance. Once the balance is satisfied, Chrysler Capital releases its lien so the vehicle can be retitled to an heir or transferred to a buyer. The Titles Department (1-855-531-5531) handles title questions.

Chrysler Capital is a registered trademark of FCA US LLC (the Stellantis U.S. unit) licensed to and operated by Santander Consumer USA Inc. Retail auto loans are held under the Chrysler Capital name; lease agreements are owned by CCAP Auto Lease Ltd. and serviced by Chrysler Capital. When settling an estate, work through the Chrysler Capital Customer Service line and addresses; the servicing operations are carried out by Santander Consumer USA.

If the estate does not intend to keep the vehicle, it can sell the vehicle and use the proceeds to pay the loan balance, or return or surrender the vehicle to Chrysler Capital. Any remaining balance on a loan after a sale or surrender, or any remaining obligation on a lease, is a debt of the estate. Customer Service at 1-855-563-5635 can explain the current balance, the payoff amount, and the return or surrender process.

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Sources

Data sourced from Chrysler Capital primary sources (5 pages reviewed). How we research.

Estate planning articles

Learn how to protect your Chrysler Capital accounts and other assets with trusts, beneficiary designations, and estate planning documents.