Estate planning and settlement at Chrysler Capital
Report a death at 1-888-222-4227
Chrysler Capital is now Santander AutoRebranded, effective September 2026
Chrysler Capital's help center article "Who services my account? Chrysler Capital" (last modified 2026-08-21) states: "As part of an internal reorganization within Santander, Santander Bank, N.A., will begin servicing Chrysler Capital accounts... Beginning September 19, 2026, you will see Santander branding associated with your account instead of Chrysler Capital. Santander Consumer USA will continue to own your Chrysler Capital account, and Santander Bank, N.A., will service your account. There will be no change to your account terms or how you manage your account." The article's own contact table gives, before September 19, 2026: phone 855-563-5635, mail P.O. Box 961275 Fort Worth TX 76161-1275, website ChryslerCapital.com, MyAccount myaccount.chryslercapital.com, payee "Chrysler Capital"; and after September 19, 2026: phone 888-222-4227, mail P.O. Box 961245 Fort Worth TX 76161-1245, website SantanderConsumerUSA.com, MyAccount myaccount.santanderconsumerusa.com, payee "Santander". Unchanged: balance, interest rate, maturity date, account number, account standing, payment options, MyAccount username and password, automatic payments. Beginning October 2026 credit-bureau reporting reflects Santander Consumer USA rather than Chrysler Capital. The post-transition phone (888-222-4227), Titles line (800-526-0157), mailing address (P.O. Box 961245, Fort Worth, TX 76161-1245) and payment address (P.O. Box 660633, Dallas, TX 75266-0633) were independently confirmed on santanderconsumerusa.com/contact-us on 2026-09-11. A servicing change does not alter the loan or lease terms, so every estate step below survives the transition; only the phone number, mailing address, website, and check payee change.
Chrysler Capital services loans, which means at death the focus is settling what is owed. The estate notifies Chrysler Capital, provides documentation of authority, and works through payoff or the loan-specific options available to survivors.
Chrysler Capital provides specific procedures for both proactive estate planning and filing claims after a death.
Beneficiaries and trust funding
How to review 2 account types at Chrysler Capital.
Preparing your estate →Death claim process
Report the death to Chrysler Capital's Customer Service at 1-888-222-4227. The page lists the steps and the documents to send.
When someone dies →Chrysler Capital Title Department can answer questions about beneficiaries, trusts, or death claims at 1-855-531-5531.
Frequently asked questions
Chrysler Capital's help center answers this directly: "If the account is paid in full, the title will be sent to the primary borrower's address. If you are a surviving co-borrower and need to change the mailing address, please contact Chrysler Capital customer service at (855) 563-5635. Once the title has been released, you can work directly with the State Department of Motor Vehicles to transfer ownership." Correct the address on the account before you pay the loan off, because the title follows the address on file. What arrives next depends on your state: Chrysler Capital either ships a paper title or a Release of Lien document by USPS, or — in an electronic-title (ELT) state — notifies the state electronically and the titling division prints and mails the title. California and Texas residents have it mailed to the address on the state registration; Florida and Ohio residents must contact the DMV or BMV to request the paper title. Take whatever you receive to your state titling division to have a lien-free title issued. Title questions go to the Titles line at 1-855-531-5531, and an additional release of lien can be ordered at GetMyCarTitle.com.
Chrysler Capital's help center states that Santander Bank, N.A. begins servicing Chrysler Capital accounts on September 19, 2026, with Santander branding replacing Chrysler Capital branding, while Santander Consumer USA continues to own the accounts. Its published table lists exactly what changes: the phone goes from 855-563-5635 to 888-222-4227; correspondence goes from P.O. Box 961275, Fort Worth, TX 76161-1275 to P.O. Box 961245, Fort Worth, TX 76161-1245; the website becomes SantanderConsumerUSA.com; MyAccount moves to myaccount.santanderconsumerusa.com; and checks or certified payments are made payable to "Santander" instead of "Chrysler Capital." The Titles line becomes 800-526-0157. What does not change: the balance, interest rate, maturity date, account number, account standing, payment options, MyAccount username and password, and automatic payments. Beginning October 2026, credit-bureau reporting reflects Santander Consumer USA. For an estate, the substance is unchanged — the debt, the payoff, the lien, and the title release all carry over — but a letter or check mailed to the old address or payee after September 19 may be delayed.
Sources
Data sourced from Chrysler Capital primary sources (21 pages reviewed). How we research.
Chrysler Capital customer support
Customer Service
Phone
Titles
Insurance / report an accident
Fax
Hours
Mailing address
Website
Estate planning articles
Learn how to protect your Chrysler Capital accounts and other assets with trusts, beneficiary designations, and estate planning documents.
Forms for Planning Your Estate
Free forms for planning your estate: a will, living trust, pour-over will, both powers of attorney, living will, and TOD deed.
Last Will and Testament
Name your heirs, guardians, and final wishes. Free for every state.
Transfer on Death Deed
Transfer real property to a beneficiary upon your death without probate. Available in 34 states and the District of Columbia.
Vehicle Transfer on Death
Name a beneficiary to inherit your vehicle at death without probate. Available in 26 states and the District of Columbia.
Tools for Planning Your Estate
Free tools for planning your estate: what a will or trust costs, whether you need a trust or TOD deed, and how documents are signed.
How Do I Sign Estate Documents?
Find witness, notary, and remote signing requirements for all 50 states.
Will My Estate Documents Transfer?
Check if estate planning documents signed in one state are valid in another.
Trust or Will: Which Costs Less?
Compare the cost of probate vs a trust for your state and estate value.
How Much Does a Revocable Living Trust Cost?
Compare revocable living trust costs across providers including online services and attorneys.
How Much Does a Will Cost?
Compare will costs across providers plus probate costs your heirs will pay.
How Does SimplyTrust Compare to LegalZoom, Trust & Will, and Other Services?
Compare what it costs to make a trust official across SimplyTrust, LegalZoom, Trust & Will, Rocket Lawyer, and Quicken WillMaker.
