Estate planning at Santander Auto
How to protect 2 Santander Auto accounts — file claims through Santander Auto's Santander Consumer USA Titles Department
Santander Auto
Subsidiary of Santander Holdings USA, Inc. (Banco Santander, S.A.)
santanderconsumerusa.com→Santander Consumer USA Customer Service
General correspondence: Santander Consumer USA Inc., P.O. Box 961245, Fort Worth, TX 76161-1245. Payments: Santander Consumer USA Inc., P.O. Box 660633, Dallas, TX 75266-0633.
Santander Consumer USA Titles Department
Santander Consumer USA, Titles Department, 1601 Elm St., Dallas, TX 75201
Santander Consumer USA Customer Service (Deceased Account Holder)
Santander Consumer USA Inc., P.O. Box 961245, Fort Worth, TX 76161-1245
Santander Auto is a auto finance company, so the estate planning question is about a debt, not an asset. When the borrower dies, the estate must notify Santander Auto and resolve the outstanding balance—through payoff, assumption, discharge, or surrender depending on the loan—rather than name a beneficiary.
There are two sides to estate planning at Santander Auto: setting things up while you're alive, and the process survivors follow after a death.
Preparing your estate
Beneficiaries and trust funding
How to review 2 account types at Santander Auto.
View details →When someone dies
Death claim process
Contact Santander Auto's Santander Consumer USA Titles Department to file a claim. 8-step process, 3 required documents, and contact information for survivors.
View details →Reach Santander Auto's Santander Consumer USA Titles Department at 1-800-526-0157 for help with any of these procedures.
Frequently asked questions
Payoff checks by regular mail go to Santander Consumer USA, P.O. Box 660633, Dallas, TX 75266-0633. For overnight delivery, send to Santander Consumer USA, 3000 Kellway Drive, Ste. 120, Carrollton, TX 75006 (that location only accepts mailed payments). Request the exact payoff amount from Customer Service at 1-888-222-4227 first, and include the Santander account number so the payment is applied correctly. Personal checks may extend the title-release timeframe.
Sources
Data sourced from Santander Auto primary sources (4 pages reviewed). How we research.
Santander Auto
Subsidiary of Santander Holdings USA, Inc. (Banco Santander, S.A.)
santanderconsumerusa.com→Santander Consumer USA Customer Service
General correspondence: Santander Consumer USA Inc., P.O. Box 961245, Fort Worth, TX 76161-1245. Payments: Santander Consumer USA Inc., P.O. Box 660633, Dallas, TX 75266-0633.
Santander Consumer USA Titles Department
Santander Consumer USA, Titles Department, 1601 Elm St., Dallas, TX 75201
Santander Consumer USA Customer Service (Deceased Account Holder)
Santander Consumer USA Inc., P.O. Box 961245, Fort Worth, TX 76161-1245
Estate planning articles
Learn how to protect your Santander Auto accounts and other assets with trusts, beneficiary designations, and estate planning documents.





