Estate planning at Santander Auto

How to protect 2 Santander Auto accounts — file claims through Santander Auto's Santander Consumer USA Titles Department

Santander Auto

Subsidiary of Santander Holdings USA, Inc. (Banco Santander, S.A.)

santanderconsumerusa.com
Santander Auto logo

Santander Consumer USA Customer Service

Mailing Address

General correspondence: Santander Consumer USA Inc., P.O. Box 961245, Fort Worth, TX 76161-1245. Payments: Santander Consumer USA Inc., P.O. Box 660633, Dallas, TX 75266-0633.

Santander Consumer USA Titles Department

Fax214-237-3549
Mailing Address

Santander Consumer USA, Titles Department, 1601 Elm St., Dallas, TX 75201

Santander Consumer USA Customer Service (Deceased Account Holder)

Mailing Address

Santander Consumer USA Inc., P.O. Box 961245, Fort Worth, TX 76161-1245

Verified Jul 2026

Santander Auto is a auto finance company, so the estate planning question is about a debt, not an asset. When the borrower dies, the estate must notify Santander Auto and resolve the outstanding balance—through payoff, assumption, discharge, or surrender depending on the loan—rather than name a beneficiary.

There are two sides to estate planning at Santander Auto: setting things up while you're alive, and the process survivors follow after a death.

Reach Santander Auto's Santander Consumer USA Titles Department at 1-800-526-0157 for help with any of these procedures.


Frequently asked questions

Payoff checks by regular mail go to Santander Consumer USA, P.O. Box 660633, Dallas, TX 75266-0633. For overnight delivery, send to Santander Consumer USA, 3000 Kellway Drive, Ste. 120, Carrollton, TX 75006 (that location only accepts mailed payments). Request the exact payoff amount from Customer Service at 1-888-222-4227 first, and include the Santander account number so the payment is applied correctly. Personal checks may extend the title-release timeframe.

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Sources

Data sourced from Santander Auto primary sources (4 pages reviewed). How we research.

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