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Carter Bank

Subsidiary of Carter Bankshares, Inc.

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How to name beneficiaries and fund a trust at Carter Bank

Beneficiaries are managed in branch, by phone or by mail. Trust paperwork is taken in branch, by phone or by mail

Estate planning for your Carter Bank accounts starts with understanding how each one transfers at death. Beneficiary designations and trust retitling both bypass probate, but the right approach depends on the account type, your tax situation, and how much control you want over distributions.

Carter Bank offers 15 accounts, each with its own transfer rules. The sections below cover how to set up beneficiaries, fund a trust, and which products support each approach.

Beneficiary form at Carter Bank

POD beneficiary designation paperwork (for payable-on-death accounts) and IRA beneficiary designation (for IRAs).

Lifetime Free CheckingLifetime Plus Checking50+ Interest CheckingLoyalty Advantage CheckingCarter Savings AccountChristmas Club AccountCarter Youth CheckingCarter Youth SavingsMoney Market AccountCertificate of Deposit (CD)
1
Book a branch appointment at Contact Us (Schedule an Appointment) or walk into any branch, with a valid government-issued photo ID
2
Tell the banker which accounts you want to carry a Payable on Death (POD) designation
3
Bring the details the bank records for each beneficiary:
  • Full legal name, date of birth, Social Security number, and relationship
  • For a trust beneficiary: the exact trust name and date, plus the Certification of Trust
  • For an IRA: primary and contingent beneficiaries and the percentage each receives
4
Sign the updated signature card or account record (deposit accounts) or the IRA beneficiary designation (IRAs)

Required Documents

  • Beneficiary's full legal name
  • Beneficiary's date of birth
  • Beneficiary's Social Security number
  • Beneficiary's relationship to the owner
  • The share each beneficiary receives
  • Exact trust name and date, and the Certification of Trust (when naming a trust)
  • Government-issued photo ID (at a branch)

What Carter Bank says about beneficiaries and trusts

Each section is Carter Bank's own statement, with the document it comes from numbered under Sources.

Which accounts take a beneficiary2

Payable-on-death account

Deposit accounts (checking, savings, money market and CDs) take a Payable on Death (POD) designation.1

IRA

An IRA takes its beneficiaries through the IRA beneficiary designation.1

Who can be named1

A trust, payable-on-death accounts

A trust can be named as POD beneficiary. The owner brings the Certification of Trust so the bank records the trust name and date exactly as they appear in the instrument.1

How many beneficiaries, and how shares are split

IRA

An IRA names primary and contingent beneficiaries and the percentage each receives.1

What a designation takes to be effective

Payable-on-death account

For a deposit account, the owner signs the updated signature card or account record.1

IRA

For an IRA, the owner signs the IRA beneficiary designation. A change by a married account holder may require spousal consent.1

Beneficiary forms Carter Bank issues2

POD beneficiary designation paperwork

For payable-on-death accounts. Sent by the institution on request.1

Return to

Mailing address: Carter Bank & Trust, 320 College Drive, Martinsville, VA 24112

IRA beneficiary designation

For IRAs. Sent by the institution on request.1

Return to

Mailing address: Carter Bank & Trust, 320 College Drive, Martinsville, VA 24112

What Carter Bank's agreement says about beneficiaries4

What the owner keeps while living

Under Section 6.e of the Terms & Conditions, a POD beneficiary cannot withdraw unless the owner has died and the beneficiary is then living. The owner keeps the right to change beneficiaries, change the account type and withdraw all of the funds at any time.2

Which state governs the account

Section 6 of the Terms & Conditions provides that the forms of ownership and beneficiary designation are governed by the statutes of the state in which the account was initially created, Virginia or North Carolina.2

Powers of attorney over a living owner's account

Section 6.c of the Terms & Conditions offers a Personal Agency Account: the owner may name an agent to make withdrawals and may elect to have that authority continue despite the owner's later incapacity. Without that election, the agent's authority ends when the owner becomes incapacitated.2

When a designation takes effect

The designation takes effect when the bank records it on the account.1

Which accounts a trust can hold2

Trust account

Checking, savings, money market and CD accounts can be titled to a revocable or irrevocable trust.1

IRA

IRAs cannot be retitled to a trust.1

Trust account forms Carter Bank issues1

Trust account application and signature card

Sent by the institution on request.1

Return to

Mailing address: Carter Bank & Trust, 320 College Drive, Martinsville, VA 24112

What Carter Bank says about trust accounts4

Who signs for the trust

Section 28 of the Terms & Conditions provides that an account "may be opened and maintained by a person or persons named as a trustee under a written trust agreement, or as executors, administrators, or conservators under court orders."2

Carter Bank does not run a trust department and will not serve as trustee or corporate co-trustee. The trustee named in the instrument, an individual or an outside trust company, opens and operates the account.1

Review of the trust document

Section 28 states that by opening the account the bank is not acting as trustee and does not undertake any obligation to monitor or enforce the terms of the trust, and that it is not responsible for a fiduciary's misuse of funds.2

The bank titles the account to the trust as written. It does not draft or review the trust.1

Whether a new account is opened

Existing accounts are usually retitled in place rather than closed and reopened when the taxpayer ID does not change.1

Trust accounts are completed at a branch or by mail. The bank's FAQ describes the online application as a path for a personal primary applicant, who can add a joint owner, with no trustee or fiduciary ownership path.3

Certificates moved into a trust

A CD generally has to be retitled at the branch rather than reissued.4

Not in Carter Bank's published guidance2

  • A beneficiary form to download
  • An online way to name a beneficiary

Sources4

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Carter Bank primary sources (15 pages reviewed). How we research.

Download these Carter Bank instructions

Download instructions for the whole estate

A printable PDF with the steps, required documents, and contact details — verified against Carter Bank primary sources. Bring it to the branch or keep it beside the phone.

Carter Bank estate support

Customer Contact Center

Debit card questions

1-800-868-576224 hours a day, 7 days a week

Debit card activation and PIN

1-800-992-380824 hours a day, 7 days a week

Lost or stolen debit card

1-833-275-222824 hours a day, 7 days a week

Hours

Monday-Friday 8:00 AM-5:00 PM ET; Saturday 9:00 AM-2:00 PM ET

Mailing address

Carter Bank & Trust, 320 College Drive, Martinsville, VA 24112

Estate requests go through general customer service.

Verified Sep 2026

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