How to protect 8 CAPTRUST accounts — manage beneficiaries in-branch, fund a trust in-branch, and file claims through CAPTRUST's Trust and Estate Planning (via CAPTRUST Wealth Advisor)
CAPTRUST Client Services
CAPTRUST Financial Advisors, 4208 Six Forks Road, Suite 1700, Raleigh, NC 27609
Trust and Estate Planning (via CAPTRUST Wealth Advisor)
Death Claims (via CAPTRUST Wealth Advisor)
CAPTRUST Financial Advisors, 4208 Six Forks Road, Suite 1700, Raleigh, NC 27609
CAPTRUST offers 8 consumer investment accounts that interact with estate planning in distinct ways. Of those, 7 can name a trust as beneficiary or be retitled into a trust. Understanding the transfer methods available for each account type helps families keep assets out of probate and ensure they pass to the right people.
Account holders can update their beneficiary designations at CAPTRUST in branch and by mail. Accounts can also be retitled into a trust to keep them out of probate entirely.
CAPTRUST provides specific procedures for both proactive estate planning and filing claims after a death.
Preparing your estate
How to update beneficiaries in-branch, fund a trust in-branch, and review 8 account types at CAPTRUST.
View details →When someone dies
Contact CAPTRUST's Trust and Estate Planning (via CAPTRUST Wealth Advisor) to file a claim. 7-step process, 6 required documents, and contact information for survivors.
View details →CAPTRUST's Trust and Estate Planning (via CAPTRUST Wealth Advisor) can answer questions about beneficiaries, trusts, or death claims at 1-800-216-0645.
CAPTRUST does not hold client assets directly. Accounts are custodied at qualified third-party custodians such as Charles Schwab, Fidelity, National Advisors Trust, and Pershing, and each custodian processes the actual beneficiary payout, trust retitling, or estate distribution. CAPTRUST's role is to coordinate the paperwork between your family and the custodian. Because the forms originate with the custodian, the documents required to settle an estate, and details such as whether a Medallion Signature Guarantee is needed, depend on which custodian holds the account.
CAPTRUST has in-house trust and estate planning specialists who work alongside your wealth advisor rather than drafting estate documents themselves. They handle beneficiary designation reviews, trust funding coordination, and account titling analysis, and they work with your own estate planning attorney so that investment accounts align with the trust and will your attorney prepares. CAPTRUST does not replace an estate planning attorney.
Yes. Individual and joint advisory accounts can be retitled to a revocable living trust through your CAPTRUST wealth advisor. There is no consumer self-service path; the advisor obtains the retitling forms from the underlying custodian. You will need to provide a trust agreement or Certificate of Trust and government-issued ID for all trustees. A Medallion Signature Guarantee may be required depending on the custodian. The custodian processes the retitling, which typically takes 1-3 weeks.
Yes. A trust can be named as beneficiary on a Traditional IRA, Roth IRA, Rollover IRA, or SEP IRA held through CAPTRUST. IRAs cannot be retitled to trust ownership under IRS rules. Beneficiary designation changes are managed through your CAPTRUST wealth advisor, who provides the IRA beneficiary form from the custodian; this is a separate form from the TOD form used for taxable advisory accounts. Spousal consent may be required for retirement account beneficiary changes in community property states.
WealthView is CAPTRUST's online client portal for financial planning and account aggregation. Through WealthView, you can track spending, set up a budget, view your investment accounts, and store important financial documents in a digital vault. WealthView is non-transactional, so you cannot update beneficiary designations, retitle an account to a trust, or move funds through it. Those changes must go through your CAPTRUST wealth advisor, who provides the required custodian forms. Access WealthView from the My Account page at captrust.com/my-account.
Data sourced from CAPTRUST primary sources (15 pages reviewed). How we research.
CAPTRUST Client Services
CAPTRUST Financial Advisors, 4208 Six Forks Road, Suite 1700, Raleigh, NC 27609
Trust and Estate Planning (via CAPTRUST Wealth Advisor)
Death Claims (via CAPTRUST Wealth Advisor)
CAPTRUST Financial Advisors, 4208 Six Forks Road, Suite 1700, Raleigh, NC 27609
Learn how to protect your CAPTRUST accounts and other assets with trusts, beneficiary designations, and estate planning documents.
Learn how to protect your CAPTRUST accounts and other assets with trusts, beneficiary designations, and estate planning documents.