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OverviewPreparing your estateWhen someone dies
OverviewPreparing your estateWhen someone dies
Home→Financial Institutions→CAPTRUST

Estate planning at CAPTRUST

How to protect 8 CAPTRUST accounts — manage beneficiaries in-branch, fund a trust in-branch, and file claims through CAPTRUST's Trust and Estate Planning (via CAPTRUST Wealth Advisor)

CAPTRUST

Brokerage · Nationwide

captrust.com→
CAPTRUST logo

CAPTRUST Client Services

Phone919-870-6822
Toll-Free1-800-216-0645
Mailing Address

CAPTRUST Financial Advisors, 4208 Six Forks Road, Suite 1700, Raleigh, NC 27609

WebsiteLearn more→

Trust and Estate Planning (via CAPTRUST Wealth Advisor)

Phone919-870-6822
Toll-Free1-800-216-0645
WebsiteLearn more→

Death Claims (via CAPTRUST Wealth Advisor)

Phone919-870-6822
Toll-Free1-800-216-0645
Mailing Address

CAPTRUST Financial Advisors, 4208 Six Forks Road, Suite 1700, Raleigh, NC 27609

WebsiteNotify online→
Verified Jul 2026

CAPTRUST offers 8 consumer investment accounts that interact with estate planning in distinct ways. Of those, 7 can name a trust as beneficiary or be retitled into a trust. Understanding the transfer methods available for each account type helps families keep assets out of probate and ensure they pass to the right people.

Account holders can update their beneficiary designations at CAPTRUST in branch and by mail. Accounts can also be retitled into a trust to keep them out of probate entirely.

CAPTRUST provides specific procedures for both proactive estate planning and filing claims after a death.

Preparing your estate

Beneficiaries and trust funding

How to update beneficiaries in-branch, fund a trust in-branch, and review 8 account types at CAPTRUST.

View details →

When someone dies

Death claim process

Contact CAPTRUST's Trust and Estate Planning (via CAPTRUST Wealth Advisor) to file a claim. 7-step process, 6 required documents, and contact information for survivors.

View details →

CAPTRUST's Trust and Estate Planning (via CAPTRUST Wealth Advisor) can answer questions about beneficiaries, trusts, or death claims at 1-800-216-0645.


Frequently asked questions

CAPTRUST does not hold client assets directly. Accounts are custodied at qualified third-party custodians such as Charles Schwab, Fidelity, National Advisors Trust, and Pershing, and each custodian processes the actual beneficiary payout, trust retitling, or estate distribution. CAPTRUST's role is to coordinate the paperwork between your family and the custodian. Because the forms originate with the custodian, the documents required to settle an estate, and details such as whether a Medallion Signature Guarantee is needed, depend on which custodian holds the account.

CAPTRUST has in-house trust and estate planning specialists who work alongside your wealth advisor rather than drafting estate documents themselves. They handle beneficiary designation reviews, trust funding coordination, and account titling analysis, and they work with your own estate planning attorney so that investment accounts align with the trust and will your attorney prepares. CAPTRUST does not replace an estate planning attorney.

Yes. Individual and joint advisory accounts can be retitled to a revocable living trust through your CAPTRUST wealth advisor. There is no consumer self-service path; the advisor obtains the retitling forms from the underlying custodian. You will need to provide a trust agreement or Certificate of Trust and government-issued ID for all trustees. A Medallion Signature Guarantee may be required depending on the custodian. The custodian processes the retitling, which typically takes 1-3 weeks.

Yes. A trust can be named as beneficiary on a Traditional IRA, Roth IRA, Rollover IRA, or SEP IRA held through CAPTRUST. IRAs cannot be retitled to trust ownership under IRS rules. Beneficiary designation changes are managed through your CAPTRUST wealth advisor, who provides the IRA beneficiary form from the custodian; this is a separate form from the TOD form used for taxable advisory accounts. Spousal consent may be required for retirement account beneficiary changes in community property states.

WealthView is CAPTRUST's online client portal for financial planning and account aggregation. Through WealthView, you can track spending, set up a budget, view your investment accounts, and store important financial documents in a digital vault. WealthView is non-transactional, so you cannot update beneficiary designations, retitle an account to a trust, or move funds through it. Those changes must go through your CAPTRUST wealth advisor, who provides the required custodian forms. Access WealthView from the My Account page at captrust.com/my-account.

SimplyTrustSimplyTrust Editorial·Updated July 12, 2026

Sources

  • captrust.com
  • adviserinfo.sec.gov

Data sourced from CAPTRUST primary sources (15 pages reviewed). How we research.

CAPTRUST

Brokerage · Nationwide

captrust.com→
CAPTRUST logo

CAPTRUST Client Services

Phone919-870-6822
Toll-Free1-800-216-0645
Mailing Address

CAPTRUST Financial Advisors, 4208 Six Forks Road, Suite 1700, Raleigh, NC 27609

WebsiteLearn more→

Trust and Estate Planning (via CAPTRUST Wealth Advisor)

Phone919-870-6822
Toll-Free1-800-216-0645
WebsiteLearn more→

Death Claims (via CAPTRUST Wealth Advisor)

Phone919-870-6822
Toll-Free1-800-216-0645
Mailing Address

CAPTRUST Financial Advisors, 4208 Six Forks Road, Suite 1700, Raleigh, NC 27609

WebsiteNotify online→
Verified Jul 2026

Estate planning articles

Learn how to protect your CAPTRUST accounts and other assets with trusts, beneficiary designations, and estate planning documents.

Estate planning articles

Learn how to protect your CAPTRUST accounts and other assets with trusts, beneficiary designations, and estate planning documents.

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