How to name beneficiaries and fund a trust at Beacon Bank
Covers 13 deposit, 3 retirement, and 4 lending accounts — beneficiaries must be updated in-branch
Brand change
Brookline Bank is now Beacon Bank. Brookline Bancorp and Berkshire Hills Bancorp completed a merger of equals on September 1, 2025 to form Beacon Financial Corporation (NYSE: BBT); the Brookline Bank, Berkshire Bank, BankRI, and PCSB Bank brands converted to the single Beacon Bank brand on February 9, 2026. Legacy Brookline Bank accounts are now serviced by Beacon Bank & Trust. Effective February 2026.
The procedures below reflect Beacon Bank's accounts. Account servicing may transfer as the change takes effect.
Beacon Bank Customer Service
Beacon Bank Retail Loan Servicing, P.O. Box 1308, Pittsfield, MA 01202-1308
Beacon Bank Customer Service
Beacon Bank Retail Loan Servicing, P.O. Box 1308, Pittsfield, MA 01202-1308
Beacon Bank Customer Service
Beacon Bank Retail Loan Servicing, P.O. Box 1308, Pittsfield, MA 01202-1308
Preparing your Beacon Bank accounts for estate transfer involves two primary strategies: designating beneficiaries on individual accounts and, where supported, retitling accounts into a revocable living trust. Both approaches bypass probate, but they work differently depending on the account type.
The transfer rules at Beacon Bank vary across 20 accounts. Below is a breakdown of beneficiary options, trust funding, and which products support each method.
- Full legal name and identifying information for each beneficiary
- Percentage allocations if naming multiple beneficiaries
- For IRA accounts, complete separate beneficiary designation paperwork
Required Documents
- Trust name, date established, and tax ID (EIN or SSN)
Special Requirements
- Beneficiary changes are typically handled in branch with signed documentation
- IRA beneficiary designations are handled separately from deposit account POD designations
- Joint account holders may need to agree on beneficiary designations
Sources
Data sourced from Beacon Bank primary sources (15 pages reviewed). How we research.
Download these Beacon Bank instructions
Download instructions for the whole estateA printable PDF with the steps, required documents, and contact details — verified against Beacon Bank primary sources. Bring it to the branch or keep it beside the phone.
Beacon Bank Customer Service
Beacon Bank Retail Loan Servicing, P.O. Box 1308, Pittsfield, MA 01202-1308
Beacon Bank Customer Service
Beacon Bank Retail Loan Servicing, P.O. Box 1308, Pittsfield, MA 01202-1308
Beacon Bank Customer Service
Beacon Bank Retail Loan Servicing, P.O. Box 1308, Pittsfield, MA 01202-1308
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