Estate planning at Beacon Bank
How to protect 20 Beacon Bank accounts — manage beneficiaries in-branch, fund a trust in-branch, and file death claims
Brand change
Brookline Bank is now Beacon Bank. Brookline Bancorp and Berkshire Hills Bancorp completed a merger of equals on September 1, 2025 to form Beacon Financial Corporation (NYSE: BBT); the Brookline Bank, Berkshire Bank, BankRI, and PCSB Bank brands converted to the single Beacon Bank brand on February 9, 2026. Legacy Brookline Bank accounts are now serviced by Beacon Bank & Trust. Effective February 2026.
The procedures below reflect Beacon Bank's accounts. Account servicing may transfer as the change takes effect.
Beacon Bank Customer Service
Beacon Bank Retail Loan Servicing, P.O. Box 1308, Pittsfield, MA 01202-1308
Beacon Bank Customer Service
Beacon Bank Retail Loan Servicing, P.O. Box 1308, Pittsfield, MA 01202-1308
Beacon Bank Customer Service
Beacon Bank Retail Loan Servicing, P.O. Box 1308, Pittsfield, MA 01202-1308
How your Beacon Bank accounts transfer at death depends on how each one is titled and whether a beneficiary is on file. Of those, 16 can name a trust as beneficiary or be retitled into a trust. Getting these details right keeps assets out of probate and ensures they reach the intended recipients.
Account holders can update their beneficiary designations at Beacon Bank in branch and by phone. Accounts can also be retitled into a trust to keep them out of probate entirely.
Beacon Bank has documented procedures for both preparing accounts during your lifetime and handling claims when an account holder passes away.
Preparing your estate
Beneficiaries and trust funding
How to update beneficiaries in-branch, fund a trust in-branch, and review 20 account types at Beacon Bank.
View details →When someone dies
Death claim process
5-step process, 6 required documents, and contact information for survivors.
View details →Because Beacon Bank serves a limited number of states, procedures for trust funding and beneficiary changes may differ depending on your location. Verify availability before starting.
Frequently asked questions
Brookline Bank is now Beacon Bank. Brookline Bancorp merged with Berkshire Hills Bancorp in a merger of equals that closed September 1, 2025 to form Beacon Financial Corporation (NYSE: BBT), and the Brookline Bank, Berkshire Bank, BankRI, and PCSB Bank brands converted to a single Beacon Bank brand on February 9, 2026. Legacy Brookline Bank deposits, CDs, and IRAs are now serviced by Beacon Bank & Trust; call (800) 698-2265 or visit any Beacon Bank branch to settle the account. The brooklinebank.com domain redirects to beaconbank.com.
Beacon Bank deposit accounts (checking, savings, money market, and CDs) can be retitled into a revocable living trust so they avoid probate. Visit any Beacon Bank branch with your trust agreement or Certificate of Trust, government-issued photo ID for all trustees, and the trust tax identification number (EIN) if applicable. IRA and IRA CD accounts cannot be retitled to a trust, but a trust can be named as the IRA beneficiary. Beacon Financial Corporation also offers trust and wealth services through Clarendon Private LLC.
Sources
Data sourced from Beacon Bank primary sources (15 pages reviewed). How we research.
Beacon Bank Customer Service
Beacon Bank Retail Loan Servicing, P.O. Box 1308, Pittsfield, MA 01202-1308
Beacon Bank Customer Service
Beacon Bank Retail Loan Servicing, P.O. Box 1308, Pittsfield, MA 01202-1308
Beacon Bank Customer Service
Beacon Bank Retail Loan Servicing, P.O. Box 1308, Pittsfield, MA 01202-1308
Estate planning articles
Learn how to protect your Beacon Bank accounts and other assets with trusts, beneficiary designations, and estate planning documents.
