Estate planning at Bank OZK
How to protect 16 Bank OZK accounts — manage beneficiaries in-branch, fund a trust in-branch, and file claims through Bank OZK's Trust & Wealth (Trust & Estate Services)
Customer Care Center
Phone1-800-274-4482
Mailing Address
Bank OZK, P.O. Box 8811, Little Rock, AR 72231
International Toll-Free
Lost/Stolen Debit Card
PIN Change
WebsiteLearn more→
Trust & Wealth (Trust & Estate Services)
Phone1-501-906-7900
Toll-Free1-800-274-4482
Mailing Address
Bank OZK Trust & Wealth, 18000 Cantrell Road, Little Rock, AR 72223
Fayetteville, AR
Rogers, AR
Clearwater, FL
Atlanta, GA
Charlotte, NC
Shelby, NC
Dallas, TX
Texarkana, TX
WebsiteLearn more→
Customer Care Center (retail deposit death claims; no separate estate-claims department) / Trust & Wealth for trust-administered accounts
Phone1-800-274-4482
Mailing Address
Bank OZK, P.O. Box 8811, Little Rock, AR 72231
Trust & Wealth (Little Rock)
International Toll-Free
WebsiteNotify online→
Verified Jul 2026
How your Bank OZK accounts transfer at death depends on how each one is titled and whether a beneficiary is on file. Of those, 13 can name a trust as beneficiary or be retitled into a trust. Getting these details right keeps assets out of probate and ensures they reach the intended recipients.
Managing beneficiaries at Bank OZK is straightforward—changes can be made in branch and by phone, typically taking 15-30 minutes in branch. Trust funding is also available, allowing families to retitle accounts into the name of a revocable living trust.
There are two sides to estate planning at Bank OZK: setting things up while you're alive, and the process survivors follow after a death.
Preparing your estate
Beneficiaries and trust funding
How to update beneficiaries in-branch, fund a trust in-branch, and review 16 account types at Bank OZK.
View details →When someone dies
Death claim process
Contact Bank OZK's Trust & Wealth (Trust & Estate Services) to file a claim. 7-step process, 9 required documents, and contact information for survivors.
View details →Reach Bank OZK's Trust & Wealth (Trust & Estate Services) at 1-800-274-4482 for help with any of these procedures.
Because Bank OZK serves a limited number of states, procedures for trust funding and beneficiary changes may differ depending on your location. Verify availability before starting.
Frequently asked questions
Only through a separate engagement with its Trust & Wealth division, which offers trust administration, special needs trust administration, directed and delegated trusteeships, guardianships, estate planning, and estate settlement — including serving as executor or personal representative where it is named. Reach it at the Little Rock office, 18000 Cantrell Road, 1-501-906-7900, or through Customer Care at 1-800-274-4482. Merely titling a deposit account in your trust's name does NOT engage those services: clause (30) Fiduciary Accounts of the deposit agreement states that by opening such an account the bank is not acting as trustee, undertakes no obligation to monitor or enforce the trust's terms, and is not responsible for a fiduciary's actions, including misuse of funds.
Yes. Bank OZK offers Traditional, Roth, and SEP IRAs in both money market and termed (CD) versions, plus Coverdell education accounts. An IRA cannot be retitled into a revocable trust because the owner must be an individual, but a trust can be named as the IRA beneficiary. Request the beneficiary designation paperwork from a branch or Customer Care at 1-800-274-4482 and provide the full legal trust name, the date established, and the trust tax ID. One point in the IRA's favor at this bank: the setoff clause in the deposit agreement, which otherwise lets Bank OZK apply account funds against a debt you owe it, expressly does not reach an Individual Retirement Account.
Sources
Data sourced from Bank OZK primary sources (16 pages reviewed). How we research.
Customer Care Center
Phone1-800-274-4482
Mailing Address
Bank OZK, P.O. Box 8811, Little Rock, AR 72231
International Toll-Free
Lost/Stolen Debit Card
PIN Change
WebsiteLearn more→
Trust & Wealth (Trust & Estate Services)
Phone1-501-906-7900
Toll-Free1-800-274-4482
Mailing Address
Bank OZK Trust & Wealth, 18000 Cantrell Road, Little Rock, AR 72223
Fayetteville, AR
Rogers, AR
Clearwater, FL
Atlanta, GA
Charlotte, NC
Shelby, NC
Dallas, TX
Texarkana, TX
WebsiteLearn more→
Customer Care Center (retail deposit death claims; no separate estate-claims department) / Trust & Wealth for trust-administered accounts
Phone1-800-274-4482
Mailing Address
Bank OZK, P.O. Box 8811, Little Rock, AR 72231
Trust & Wealth (Little Rock)
International Toll-Free
WebsiteNotify online→
Verified Jul 2026
Estate planning articles
Learn how to protect your Bank OZK accounts and other assets with trusts, beneficiary designations, and estate planning documents.
