How to name beneficiaries and fund a trust at Bank of Hope
Covers 16 deposit, 1 retirement, and 1 lending accounts — beneficiaries must be updated in-branch
Customer Contact Center
Phone1-213-639-1700
Toll-Free1-855-325-2226
Mailing Address
Bank of Hope, 3200 Wilshire Blvd., Suite 1400, Los Angeles, CA 90010
Territorial Savings (Hawaii division) - Oahu
Territorial Savings (Hawaii division) - toll-free
Mortgage Customer Service
New Mortgage/Refinance Inquiries
Lost/Stolen ATM or Debit Card (24/7)
Consumer Credit Cards (24/7)
Telebanking (24-hour automated)
WebsiteLearn more→
Customer Contact Center
Phone1-213-639-1700
Toll-Free1-855-325-2226
Mailing Address
Bank of Hope, 3200 Wilshire Blvd., Suite 1400, Los Angeles, CA 90010
Territorial Savings (Hawaii division) - Oahu
Territorial Savings (Hawaii division) - toll-free
Mortgage Customer Service
New Mortgage/Refinance Inquiries
Lost/Stolen ATM or Debit Card (24/7)
Consumer Credit Cards (24/7)
Telebanking (24-hour automated)
WebsiteLearn more→
Customer Contact Center (deceased account notification) — no separate estate/claims department; branch bankers issue the claim paperwork. Headquarters handles legal process service.
Phone1-213-639-1700
Toll-Free1-855-325-2226
Mailing Address
Legal process (court-issued estate papers): Bank of Hope, 3200 Wilshire Blvd., Suite 1400, Los Angeles, CA 90010. Hawaii/Territorial accounts: Territorial Savings, P.O. Box 1481, Honolulu, HI 96806. Bank of Hope does not publish a deposit-claims mailing address — confirm where to send the packet with the call center or your servicing branch.
Territorial Savings (Hawaii accounts) - Oahu
Territorial Savings (Hawaii accounts) - toll-free
Mortgage Customer Service (Successor in Interest)
Korean-language customer service
Lost/Stolen ATM or Debit Card (24/7)
Consumer Credit Cards (24/7)
WebsiteNotify online→
Verified Jul 2026
There are two ways to keep your Bank of Hope accounts out of probate: adding beneficiary designations and retitling eligible accounts into a revocable living trust. Which approach works best depends on the account type and your overall estate plan.
Bank of Hope has 18 accounts with different estate transfer rules. Here is how beneficiary designations, trust ownership, and probate apply to each one.
Basic CheckingBank Simply CheckingPersonal Interest CheckingHope Honors Gold CheckingHope Honors Platinum CheckingPriority CheckingBank Simply SavingsPersonal SavingsPersonal Installment SavingsSignature Money MarketPersonal Money MarketPersonal Prestige Money MarketPersonal Preferred Money MarketRegular Certificate of DepositHope Preferred Certificate of DepositFlex Certificate of Deposit
1
Book a branch visit at bankofhope.com/contact-us/appointment-request, or find a branch with the Branch/ATM locator, and bring valid government-issued photo ID
2
Request to add or update POD beneficiary designations on your accounts (a Korean-speaking banker can handle this — see bankofhope.com/ko)
3
Provide beneficiary details:
- Full legal name
- Date of birth
- Social Security number
- Relationship to account holder
- Allocation percentage
4
Sign the beneficiary designation form
5
Request a copy of the completed form for your records
Required Documents
- Trust name, date established, and tax ID (EIN or SSN)
Special Requirements
- POD beneficiary designations cannot be added or changed through online or mobile banking; they require a branch visit or a paper form provided by Bank of Hope. The digital banking feature set (bankofhope.com/personal-banking/digital-banking) covers Zelle, bill pay, card management, credit monitoring, mobile deposit, and e-Statements — beneficiaries are not among them.
- For a Hawaii account opened at Territorial, make the change through Territorial Savings (808-946-1400 / 1-800-951-8418) or a former Territorial branch, not the mainland call center
- Naming a trust as POD beneficiary may require visiting a branch with trust documentation
- IRA beneficiary changes may require completing and signing a paper form
- Community property state residents may need spousal consent to name non-spouse IRA beneficiaries
Sources
Data sourced from Bank of Hope primary sources (30 pages reviewed). How we research.
Download these Bank of Hope instructions
Download instructions for the whole estateA printable PDF with the steps, required documents, and contact details — verified against Bank of Hope primary sources. Bring it to the branch or keep it beside the phone.
Customer Contact Center
Phone1-213-639-1700
Toll-Free1-855-325-2226
Mailing Address
Bank of Hope, 3200 Wilshire Blvd., Suite 1400, Los Angeles, CA 90010
Territorial Savings (Hawaii division) - Oahu
Territorial Savings (Hawaii division) - toll-free
Mortgage Customer Service
New Mortgage/Refinance Inquiries
Lost/Stolen ATM or Debit Card (24/7)
Consumer Credit Cards (24/7)
Telebanking (24-hour automated)
WebsiteLearn more→
Customer Contact Center
Phone1-213-639-1700
Toll-Free1-855-325-2226
Mailing Address
Bank of Hope, 3200 Wilshire Blvd., Suite 1400, Los Angeles, CA 90010
Territorial Savings (Hawaii division) - Oahu
Territorial Savings (Hawaii division) - toll-free
Mortgage Customer Service
New Mortgage/Refinance Inquiries
Lost/Stolen ATM or Debit Card (24/7)
Consumer Credit Cards (24/7)
Telebanking (24-hour automated)
WebsiteLearn more→
Customer Contact Center (deceased account notification) — no separate estate/claims department; branch bankers issue the claim paperwork. Headquarters handles legal process service.
Phone1-213-639-1700
Toll-Free1-855-325-2226
Mailing Address
Legal process (court-issued estate papers): Bank of Hope, 3200 Wilshire Blvd., Suite 1400, Los Angeles, CA 90010. Hawaii/Territorial accounts: Territorial Savings, P.O. Box 1481, Honolulu, HI 96806. Bank of Hope does not publish a deposit-claims mailing address — confirm where to send the packet with the call center or your servicing branch.
Territorial Savings (Hawaii accounts) - Oahu
Territorial Savings (Hawaii accounts) - toll-free
Mortgage Customer Service (Successor in Interest)
Korean-language customer service
Lost/Stolen ATM or Debit Card (24/7)
Consumer Credit Cards (24/7)
WebsiteNotify online→
Verified Jul 2026
Estate planning articles
Learn how to protect your Bank of Hope accounts and other assets with trusts, beneficiary designations, and estate planning documents.
