Estate planning at Bank of Hope

How to protect 18 Bank of Hope accounts — manage beneficiaries in-branch, fund a trust in-branch, and file death claims

Bank of Hope

Subsidiary of Hope Bancorp, Inc.

bankofhope.com
Bank of Hope logo

Customer Contact Center

Mailing Address

Bank of Hope, 3200 Wilshire Blvd., Suite 1400, Los Angeles, CA 90010

Territorial Savings (Hawaii division) - Oahu
Territorial Savings (Hawaii division) - toll-free
Mortgage Customer Service
New Mortgage/Refinance Inquiries
Lost/Stolen ATM or Debit Card (24/7)
Consumer Credit Cards (24/7)
Telebanking (24-hour automated)

Customer Contact Center

Mailing Address

Bank of Hope, 3200 Wilshire Blvd., Suite 1400, Los Angeles, CA 90010

Territorial Savings (Hawaii division) - Oahu
Territorial Savings (Hawaii division) - toll-free
Mortgage Customer Service
New Mortgage/Refinance Inquiries
Lost/Stolen ATM or Debit Card (24/7)
Consumer Credit Cards (24/7)
Telebanking (24-hour automated)

Customer Contact Center (deceased account notification) — no separate estate/claims department; branch bankers issue the claim paperwork. Headquarters handles legal process service.

Mailing Address

Legal process (court-issued estate papers): Bank of Hope, 3200 Wilshire Blvd., Suite 1400, Los Angeles, CA 90010. Hawaii/Territorial accounts: Territorial Savings, P.O. Box 1481, Honolulu, HI 96806. Bank of Hope does not publish a deposit-claims mailing address — confirm where to send the packet with the call center or your servicing branch.

Territorial Savings (Hawaii accounts) - Oahu
Territorial Savings (Hawaii accounts) - toll-free
Mortgage Customer Service (Successor in Interest)
Korean-language customer service
Lost/Stolen ATM or Debit Card (24/7)
Consumer Credit Cards (24/7)
Verified Jul 2026

Bank of Hope has 18 accounts, each with different rules for what happens when the account holder dies. Of those, 17 can name a trust as beneficiary or be retitled into a trust. The right combination of beneficiary designations and trust ownership can keep the entire portfolio out of probate.

At Bank of Hope, beneficiary designations are managed in branch and by phone. Accounts can also be retitled into a trust to keep them out of probate entirely.

There are two sides to estate planning at Bank of Hope: setting things up while you're alive, and the process survivors follow after a death.

Bank of Hope is not available nationwide. Estate planning procedures may vary by state, so confirm that your location is served before making account changes.


Frequently asked questions

Bank of Hope handles trust account opening and retitling in branch rather than online. Bring a Certification of Trust (or the relevant trust agreement pages), government-issued photo ID for all trustees, and the trust's SSN or EIN to a branch. An existing personal deposit account can be retitled to the trust without closing and reopening it, provided the same SSN or EIN is used. IRA accounts cannot be retitled to a trust. Branches that open Hope Honors Gold and Platinum accounts are limited to California, Illinois, Texas, and Washington, though standard trust deposit accounts can be opened at any branch.

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Sources

Data sourced from Bank of Hope primary sources (30 pages reviewed). How we research.

Estate planning articles

Learn how to protect your Bank of Hope accounts and other assets with trusts, beneficiary designations, and estate planning documents.