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How to protect 15 Ally Invest accounts — fund a trust by mail, and file claims through Ally Invest's Ally Invest Estate Services

Ally Invest Securities, PO Box 30248, Charlotte, NC 28230
Ally Invest Estate Services
Ally Invest Securities, PO Box 30248, Charlotte, NC 28230
Ally Invest Estate Services
Ally Invest Securities, PO Box 30248, Charlotte, NC 28230
Ally Invest offers 15 consumer investment accounts that interact with estate planning in distinct ways. Of those, 12 can name a trust as beneficiary or be retitled into a trust. Understanding the transfer methods available for each account type helps families keep assets out of probate and ensure they pass to the right people.
Ally Invest lets account holders update beneficiary designations by mail, typically taking 15-20 minutes. Trust funding is also available, allowing families to retitle brokerage accounts into a trust.
Ally Invest provides specific procedures for both proactive estate planning and filing claims after a death.
Preparing your estate
How to fund a trust by mail, and review 15 account types at Ally Invest.
View details →When someone dies
Contact Ally Invest's Ally Invest Estate Services to file a claim. 6-step process, 6 required documents, and contact information for survivors.
View details →Reach Ally Invest's Ally Invest Estate Services at 1-855-880-2559 for help with any of these procedures.
Ally Bank (savings, checking, CDs) and Ally Invest (brokerage, IRA) are separate systems with different phone numbers, mailing addresses, and procedures. Trust and beneficiary processes differ significantly between the two. Ally Bank: 1-877-247-2559. Ally Invest: 1-855-880-2559. You must contact each separately to settle an estate.
Self-Directed Trading offers Individual, Joint, Custodial, Traditional IRA, Roth IRA, Rollover IRA, and Coverdell accounts (no minimum for cash accounts). Robo Portfolios offers Individual, Joint, Custodial, and IRA accounts ($100 minimum). Personal Advice offers the broadest selection including Trust accounts ($100,000 minimum).
No. Ally Invest requires paper forms for all beneficiary designations and changes. You can submit forms by uploading at secure.ally.com (PDF, GIF, JPG, TIFF, PNG; 2MB max), faxing to 1-866-699-0563, or mailing to Ally Invest, PO Box 30248, Charlotte, NC 28230. Ally Bank deposit accounts do allow online beneficiary management.
Yes, but trust brokerage accounts are only available through the Personal Advice tier, which requires a minimum of $100,000 in assets under care. Self-Directed Trading and Robo Portfolio tiers do not support trust account types. To open a trust account, contact Ally Invest at 1-855-880-2559 and request the Trust Account Application. You will need to provide a Certification of Trust or full trust agreement, IRS Form W-9 for the trust, and government-issued ID for all trustees. The application can be submitted by fax, mail, or secure upload through your existing investment account.
To name a trust as a beneficiary, download the Non-IRA Beneficiary Designation form (for brokerage accounts) or IRA Beneficiary Designation form (for retirement accounts) from ally.com. Enter the trust name, names of all trustees, and date the trust was established. For trusts, charities, or minors as beneficiaries, call 1-877-247-2559 for additional guidance before submitting the form. Submit the completed form by uploading at secure.ally.com, faxing to 1-866-699-0563, or mailing to Ally Invest, PO Box 30248, Charlotte, NC 28230.
If you live in a community property state (Arizona, California, Idaho, Louisiana, Nevada, New Mexico, Texas, Washington, or Wisconsin) and want to name someone other than your spouse as the primary beneficiary of your IRA, you must submit a notarized Change of Beneficiary form that includes your spouse's signature. This requirement applies to Traditional, Roth, and Rollover IRAs. Non-IRA brokerage accounts do not have this spousal consent requirement.
Self-Directed Trading has no minimum deposit for cash accounts ($2,000 for margin) and offers commission-free trading where you manage your own investments. Robo Portfolios require a $100 minimum deposit and provide automated portfolio management with no advisory fee for the cash-enhanced portfolio or 0.30% annually for the market-focused portfolio. Personal Advice requires $100,000 in assets under care, charges 0.75%-0.85% annually, and provides access to a dedicated financial advisor plus the broadest account selection including trust accounts. Only the Personal Advice tier supports opening trust brokerage accounts directly.
Data sourced from Ally Invest primary sources (14 pages reviewed). How we research.

Ally Invest Securities, PO Box 30248, Charlotte, NC 28230
Ally Invest Estate Services
Ally Invest Securities, PO Box 30248, Charlotte, NC 28230
Ally Invest Estate Services
Ally Invest Securities, PO Box 30248, Charlotte, NC 28230
Learn how to protect your Ally Invest accounts and other assets with trusts, beneficiary designations, and estate planning documents.
Learn how to protect your Ally Invest accounts and other assets with trusts, beneficiary designations, and estate planning documents.