How to name beneficiaries and fund a trust at Alight
Covers 6 retirement, and 1 investment accounts — beneficiaries can be managed online
Alight Financial Solutions Customer Service
Phone1-800-890-3200
Fax1-847-554-1444
Mailing Address
Alight Financial Solutions, PO Box 563901, Charlotte, NC 28256-3901 (overnight: 9300 Harris Corners Parkway Suite 105, Charlotte, NC 28269)
Corporate General Inquiries
Retiree Health Solutions
WebsiteLearn more→
Alight Financial Solutions Customer Service
Phone1-800-890-3200
Fax1-847-554-1444
Mailing Address
Alight Financial Solutions, PO Box 563901, Charlotte, NC 28256-3901 (overnight: 9300 Harris Corners Parkway Suite 105, Charlotte, NC 28269)
Corporate General Inquiries
Retiree Health Solutions
WebsiteLearn more→
Employer-Specific Service Center / Alight Financial Solutions
Phone1-800-890-3200
Fax1-847-554-1444
Mailing Address
Employer plan-specific -- locate via alight.com/find-your-hr-website; for AFS accounts: PO Box 563901, Charlotte, NC 28256-3901
WebsiteNotify online→
Verified Apr 2026
Beneficiary designations on Alight retirement retirement accounts carry more weight than most people realize. They override a will, control who receives the balance, and determine the tax treatment of inherited distributions. Reviewing these designations after any major life change is essential.
Alight has 7 retirement accounts with different estate transfer rules. Here is how beneficiary designations, trust ownership, and probate apply to each one.
Self-Directed Brokerage Account (SDBA)
1
Go to alight.com/find-your-hr-website and search for your employer
2
Log in to your Alight Worklife portal (or use the Alight Mobile app)
3
Navigate to retirement account settings or beneficiaries section
4
Add or update primary and contingent beneficiaries:
- Enter beneficiary name, relationship, date of birth, and percentage allocations
- For trust beneficiaries: enter trust name, date of trust, and Trust EIN
5
Review and confirm your beneficiary designations
Required Documents
- Trust name, date established, and tax ID (EIN or SSN)
Special Requirements
- Trusts can be named as beneficiaries per plan documents
- Spousal consent required for ERISA-covered plans (401(k), pension) when naming a non-spouse beneficiary
- Contact information is employer-specific; use alight.com/find-your-hr-website to find your plan's service center
- Beneficiary designations override wills and other estate documents
- Alight Mobile app (iOS and Android) also supports beneficiary management for some plans
Alight Financial Solutions Customer Service
Phone1-800-890-3200
Fax1-847-554-1444
Mailing Address
Alight Financial Solutions, PO Box 563901, Charlotte, NC 28256-3901 (overnight: 9300 Harris Corners Parkway Suite 105, Charlotte, NC 28269)
Corporate General Inquiries
Retiree Health Solutions
WebsiteLearn more→
Alight Financial Solutions Customer Service
Phone1-800-890-3200
Fax1-847-554-1444
Mailing Address
Alight Financial Solutions, PO Box 563901, Charlotte, NC 28256-3901 (overnight: 9300 Harris Corners Parkway Suite 105, Charlotte, NC 28269)
Corporate General Inquiries
Retiree Health Solutions
WebsiteLearn more→
Employer-Specific Service Center / Alight Financial Solutions
Phone1-800-890-3200
Fax1-847-554-1444
Mailing Address
Employer plan-specific -- locate via alight.com/find-your-hr-website; for AFS accounts: PO Box 563901, Charlotte, NC 28256-3901
WebsiteNotify online→
Verified Apr 2026
Estate planning articles
Learn how to protect your Alight accounts and other assets with trusts, beneficiary designations, and estate planning documents.
