© 2026 SimplyTrust Software Inc.
How to protect 7 Alight accounts — manage beneficiaries online, fund a trust online, and file death claims

Alight Financial Solutions Customer Service
320 South Canal Street, 50th Floor, Suite 5000, Chicago, IL 60606
Alight Financial Solutions Customer Service
320 South Canal Street, 50th Floor, Suite 5000, Chicago, IL 60606
Employer-Specific Service Center
Varies by employer plan -- locate via alight.com/find-your-hr-website
Alight is a retirement provider managing 7 retirement retirement accounts. These tax-advantaged accounts transfer by beneficiary designation—not by will—making it critical to keep designations current and aligned with broader estate planning goals.
Beneficiary designations at Alight can be managed online, by mail, and by phone, typically taking 10-15 minutes. Trust funding is also available, allowing families to name a trust as the beneficiary of retirement accounts.
Alight provides specific procedures for both proactive estate planning and filing claims after a death.
Preparing your estate
How to manage beneficiaries online, fund a trust online, and review 7 account types at Alight.
View details →When someone dies
7-step process, 7 required documents, and contact information for survivors.
View details →Visit alight.com/find-your-hr-website and search for your employer. Each employer plan has a dedicated benefits portal (Alight Worklife) with specific contact information and self-service capabilities. You can also use the Alight Mobile app (available on iOS and Android) to access your benefits.
Yes. Alight plan documents permit trusts as beneficiaries. Log in to your employer-specific Alight Worklife portal or call your plan's service center to update beneficiary designations. You will need to provide the trust name, date of trust, trustee name(s), and Trust EIN. Note that trust beneficiaries have different distribution requirements under the SECURE Act 2.0.
Alight is a B2B administrator that serves large employers. Each employer plan has its own dedicated service center and phone number. Visit alight.com/find-your-hr-website to locate your specific plan's contact information. The corporate number (224-737-7000) is for general inquiries only, not participant account services. Hours for the corporate line are Monday through Friday, 9 a.m. to 5 p.m. CST.
Introduced in December 2024, the Alight IRA is designed for individuals leaving employer-sponsored defined contribution plans who want to roll over their retirement savings. It is available in two models: self-managed through Alight Financial Solutions, LLC, or professionally managed through Alight Financial Advisors, LLC (a registered investment adviser that acts as a fiduciary for investment decisions within the Alight IRA).
For ERISA-covered qualified plans (such as 401(k) and defined benefit plans), federal law requires written spousal consent if you name someone other than your spouse as the primary beneficiary. The spouse must sign the consent in the presence of a plan representative or notary public. IRAs and nonqualified plans generally do not require spousal consent, though state laws may vary.

Alight Financial Solutions Customer Service
320 South Canal Street, 50th Floor, Suite 5000, Chicago, IL 60606
Alight Financial Solutions Customer Service
320 South Canal Street, 50th Floor, Suite 5000, Chicago, IL 60606
Employer-Specific Service Center
Varies by employer plan -- locate via alight.com/find-your-hr-website
Tools and documents to help protect your Alight accounts.
Answer questions about your estate size, real estate, family situation, and privacy preferences to see how a revocable trust compares to a will alone.
See how your state handles beneficiary designations after divorce, inherited IRA creditor protection, and spousal consent requirements for retirement accounts.
See the true cost of estate planning. Compare SimplyTrust, Trust & Will, LegalZoom, and attorneys including life events like marriage, divorce, and having children.