
How to name beneficiaries and fund a trust at Aetna
Beneficiaries are managed online, by phone or by mail. Trust paperwork is taken by phone
Estate planning with Aetna policies centers on beneficiary designations—the single most important step for ensuring life insurance proceeds and annuity benefits reach the intended recipients without probate involvement. Unlike bank or brokerage accounts, insurance products are not retitled into trusts; instead, trusts are named as beneficiaries when estate tax planning or controlled distributions are needed.
With 10 product types, Aetna offers a range of transfer options. Some policies support beneficiary designations, others can be retitled into a trust, and some require probate if no beneficiary is designated. The sections below break down each step.
Beneficiary form at Aetna
Beneficiary Designation Form, held by the employer (for life insurance policys).
- Full legal names, dates of birth, Social Security numbers, relationships, addresses and phone numbers, with percentage allocations totaling 100%
- For a trust: select trust as the beneficiary type, then give the full legal trust name exactly as written in the trust document
- For a trust: the date it was established, the trustee's name, and the trust EIN
- Percentage allocation of 100% where the trust is sole beneficiary
- Group policy / control number, certificate number, and insured information
- Primary beneficiaries with full legal names, dates of birth, Social Security numbers, relationships, addresses, phone numbers, and percentage allocations
- Contingent beneficiaries with their own percentage allocations
- For a trust: full legal trust name exactly as it appears in the trust document, date established, trustee name, and trust EIN
Required Documents
- Beneficiary's full legal name
- Beneficiary's date of birth
- Beneficiary's Social Security number
- Beneficiary's relationship
- Beneficiary's address and phone number
- Percentage allocation for each primary and contingent beneficiary. Allocations total 100%
- Full legal trust name, exactly as written in the trust document (when naming a trust)
- Date the trust was established, the trustee's name and the trust EIN (when naming a trust). Trust name, date established, trustee name and EIN are all that is needed to record the designation
- Group policy or control number, certificate number and insured information (on the paper form, or ready when calling)
- Beneficiary designation form, signed and dated (by mail, returned to the employer's HR or benefits department)
- Completed designation form or portal confirmation naming the trust (when naming a trust)
Required Documents
- Assignment-of-ownership form (for an irrevocable life insurance trust that is to own a converted individual policy). Requested from the current administrator
What Aetna says about beneficiaries and trusts
Each section is Aetna's own statement, with the document it comes from numbered under Sources.
Which accounts take a beneficiary1
- Life insurance policy
Group life beneficiary changes run through the employer's HR or benefits department, not directly through Aetna. Aetna's claim form asks the employer to confirm a designation is on file and to explain if it is not.1
Aetna accepts as the designation of record a "Most Current Beneficiary Designation Form, Card, or Electronic Screen-print that names the insured's beneficiaries," on file with the employer or Aetna.1
Who can be named2
- A trust
A trust can be named as beneficiary of group life coverage.2
At claim time, Aetna's current GC-1373-14 checklist tells a trust beneficiary to provide "a Copy of the Trust, Any Amendments to the Trust, and the Trust Tax ID number."1
The older GC-1373-4 revision Aetna still publishes asks instead for "copies of trust and letter of acceptance from trustee with Trust ID number."3
- The estate
If the estate is the beneficiary, Aetna requires Letters of Administration or Letters Testamentary naming the administrator or executor, plus the estate EIN.2
How many beneficiaries, and how shares are split
- All accounts
Primary and contingent beneficiaries are named with percentage allocations totaling 100%.2
Beneficiary forms Aetna issues1
- Beneficiary Designation Form, held by the employer
For life insurance policys. Completed by the insured, through the employer's HR or benefits department. Sent by the institution on request.4
What Aetna's agreement says about beneficiaries4
- A designation and a will
Beneficiary designations override the instructions in a will.2
- No beneficiary survives
If no beneficiary was named or none survives the insured, and the policy provides for payment to next of kin, Aetna requires a notarized Aetna Affidavit of Sole Survivors completed by a family representative.2
- A minor as beneficiary
Children under 18 cannot receive benefits directly. Aetna requires the minor's birth certificate and Social Security card, and Letters of Guardianship or conservatorship of the estate of the minor child.2
- Changing the owner of a policy or account
Aetna's claim form asks whether a funeral home or cemetery assignment of the benefit exists, and states the assignment should include Aetna's name and the control or policy number.1
Which accounts a trust can hold1
- Life insurance policy
Group term certificates cannot be retitled to a trust; only the beneficiary can be changed to one.2
Trust account forms Aetna issues1
- Assignment-of-ownership form
For life insurance policys. Sent by the institution on request.2
What Aetna says about trust accounts1
Not in Aetna's published guidance1
- A beneficiary form to download
Sources4
- 1.Group Life Proof of Death (GC-1373-14), with Claim Submission Instructions and Submission Checklist
- 2.Aetna log-in page
- 3.Group Life Proof of Death (GC-1373-4)
- 4.Beneficiary Designation Form (employer-held)
Sources
Data sourced from Aetna primary sources (11 pages reviewed). How we research.
Download these Aetna instructions
Download instructions for the whole estateA printable PDF with the steps, required documents, and contact details — verified against Aetna primary sources. Bring it to the branch or keep it beside the phone.
Aetna estate support
Aetna corporate contact center
Phone
Aetna Voluntary Plans (group life claims, current packet)
Aetna Voluntary Plans (older GC-1373-4 revision)
Hours
Mailing address
Website
Estate requests go through general customer service.
Estate planning articles
Learn how to protect your Aetna accounts and other assets with trusts, beneficiary designations, and estate planning documents.
Is this your situation?
Get a complete guide for your specific circumstances.

New Baby or Adoption
Your family is growing. Your protection should too. Guardian nominations, trusts for minors, beneficiary updates, and the documents new parents need in place.
Learn more
Marriage
What married couples need in place: one joint trust or two, wills, beneficiary updates, and the spousal rights your state grants you automatically.
Learn more
New Home
How to put your house in a revocable trust: the deed you record, what it does to your mortgage and property taxes, and when a TOD deed is simpler.
Learn more
Retirement
Retirement changes your financial picture. Healthcare directives, beneficiary reviews, long-term care planning, and protecting what you've built.
Learn moreForms for Planning Your Estate
Free forms for planning your estate: a will, living trust, pour-over will, both powers of attorney, living will, and TOD deed.
Revocable Living Trust
Create a revocable living trust to avoid probate, protect privacy, and control asset distribution.
Last Will and Testament
Name your heirs, guardians, and final wishes. Free for every state.
Transfer on Death Deed
Transfer real property to a beneficiary upon your death without probate. Available in 34 states and the District of Columbia.
Tools for Planning Your Estate
Free tools for planning your estate: what a will or trust costs, whether you need a trust or TOD deed, and how documents are signed.
How Much Does a Revocable Living Trust Cost?
Compare revocable living trust costs across providers including online services and attorneys.
How Does SimplyTrust Compare to LegalZoom, Trust & Will, and Other Services?
Compare what it costs to make a trust official across SimplyTrust, LegalZoom, Trust & Will, Rocket Lawyer, and Quicken WillMaker.
Do I Need a Revocable Trust?
Find out if a revocable trust makes sense based on your state, estate value, and family situation.
Trust or Will: Which Costs Less?
Compare the cost of probate vs a trust for your state and estate value.
What Does Estate Planning Actually Cost?
Compare costs across estate planning providers including online services and attorneys.
How Much Life Insurance Do I Need?
Calculate your life insurance needs based on income, debts, and family situation.






