Can you pass on your Turo earnings when you die?
Turo reviews requests about Turo earnings after a death case by case.
Protecting Turo earnings while the account is active
No beneficiary designation, earnings can only be redeemed, not transferred, and 6-step plan.
How to protect your Turo earnings while you are alive →Someone died. Handling Turo earnings after a death
Transfer is handled on a case-by-case basis, 10-step process, and 1 required documents.
What happens to Turo earnings when someone dies →Turo is a peer-to-peer car-sharing marketplace where hosts list their personal vehicles for guests to book by the trip. Host earnings pay out by direct deposit through Stripe.
Turo decides what happens to Turo earnings after a death case by case; its terms promise no transfer. Turo allows no lifetime transfer of earnings; the account holder can only redeem them.
What happens to Turo at death
Naming who acts after a death
- Designation
Turo offers no way to name someone to act on the account after a death, and its Terms of service bar transferring a Turo account or user ID to another party without Turo's consent.2
Other companies and product lines involved2
- Turo emergency roadside assistance (US)
A guest driving the decedent's vehicle when something goes wrong; not the estate intake3
Phone: 1-415-965-4525
- Turo claims team (US)
Damage claims on the decedent's vehicle; claims-related questions only4
Phone: 1-415-965-4525
Email: claims@turo.com
Hours: Monday-Saturday 5:00 AM-5:00 PM PT (except holidays)
Sources4
- 1.Extenuating circumstances policy | Hosts
- 2.Terms of service, last revised June 24, 2026
- 3.Roadside assistance numbers
- 4.Contacting Claims | Hosts
Turo publishes its own process for a deceased person's account: Turo Extenuating circumstances policy; a request goes in through Turo's online form. There is no way to name a beneficiary or successor on a Turo account.
Sources
Data sourced from Turo Inc. primary sources (20 pages reviewed). How we research.
Turo customer support
Turo Customer Support
Claims team (US)
Account deletion requests
Mailing address
Website
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