Estate planning as a Turo account holder

Turo is a peer-to-peer car-sharing marketplace where hosts list their personal vehicles for guests to book by the trip. Completed trips generate host earnings that Turo pays out by direct deposit through Stripe to the bank account on file. The estate-relevant digital assets are the Turo host account and any pending or in-progress trip earnings — money Turo owes the host for completed and ongoing trips. The vehicle itself is physical property the estate handles through normal means; the digital asset is the account plus the earnings stream. Turo does not publish a deceased-host or estate-transfer process, and its Terms of Service make the account non-transferable without Turo's consent.

After a Turo account holder dies, Turo Inc. may transfer earnings to a designated recipient, but this is handled case by case. The outcome depends on the documentation provided and is entirely at Turo Inc.'s discretion.

What happens at death

Turo does not publish a dedicated deceased-host or estate-succession process, and its Terms of Service state that a user may not transfer their Turo Account and/or user ID to another party without Turo's consent. There is no documented beneficiary designation and no self-service account transfer. The practical estate asset is the pending or in-progress trip earnings — money Turo owes the host for completed and ongoing trips — which the estate may seek to recover by contacting Turo support with proof of death and proof of authority to act for the estate. Because Turo reviews these situations individually rather than through a published procedure, the policy is classified as case-by-case: the earnings are money that may be claimable, but the timeline, documentation, and outcome are not publicly documented and are determined by Turo on request. Active and upcoming trips present urgent concerns — a guest may currently have the vehicle, and upcoming reservations remain in place unless cancelled. Turo does offer a co-host / hosting-team role, so a co-host the host had already added can keep managing trips, pricing, and availability through their own login, but co-hosting does not move the account's payouts or taxpayer information to the co-host, and it does not transfer the account. Whether the host account and its listings can continue under a new owner requires Turo's consent. The vehicle itself is physical property the estate handles through normal means; only the account and earnings are the digital asset.