Estate planning as a TaskRabbit account holder

TaskRabbit is an on-demand marketplace that connects clients with local "Taskers" — independent contractors who perform tasks such as furniture assembly, moving help, cleaning, mounting, and errands. Taskers earn income for completed tasks, which TaskRabbit pays out by direct deposit to a checking account, processed through Stripe. The estate-relevant asset is a deceased Tasker's owed or in-progress earnings — money TaskRabbit may still owe for completed work. TaskRabbit, Inc. (owned by the Ingka Group / IKEA) does not publish a deceased-Tasker or estate-transfer process, and its Global Terms of Service make the account non-transferable without TaskRabbit's prior written approval.

When a TaskRabbit account holder dies, their earnings may be transferred to a designated person at TaskRabbit, Inc. (Ingka Group / IKEA-owned)'s sole discretion. A transfer is not guaranteed, and satisfactory documentation is required before processing any request.

What happens at death

TaskRabbit does not publish a dedicated deceased-Tasker or estate-succession procedure, and its Global Terms of Service (Section 23) state that "You may not assign or transfer the Agreement without our prior written approval. Any assignment in violation of this Section 23 shall be null and void." There is no documented beneficiary designation and no self-service account transfer. The practical estate asset is a deceased Tasker's owed earnings — money TaskRabbit may still owe for completed tasks that had not yet been paid out, plus any payment in process through Stripe. TaskRabbit pays Taskers only by direct deposit to an active checking account, and a "Transaction" counts as when the Tasker is paid rather than when an invoice is submitted, so completed work can sit owed at the time of death. Because TaskRabbit has no published procedure for an estate to claim these funds, the policy is classified as case-by-case: owed earnings are a debt the estate may seek to recover by contacting TaskRabbit support with proof of death and proof of authority to act for the estate, but the timeline, documentation, and outcome are not publicly documented and are determined by TaskRabbit on request. The account itself is not transferable without TaskRabbit's written approval.