
Can you pass on your Shopify account when you die?
Shopify reviews requests about a Shopify account after a death case by case. While alive, the account holder can use transferring the account and transferring the domain to another registrant.
Protecting Shopify accounts while the account is active
No beneficiary designation, lifetime transfer options for accounts, and 7-step plan.
How to protect your Shopify account while you are alive →Someone died. Handling Shopify accounts after a death
Transfer is handled on a case-by-case basis, 6-step process, and 1 required documents.
What happens to a Shopify account when someone dies →Shopify is an e-commerce platform for online stores and point-of-sale retail. It also sells domains, processes payments through Shopify Payments, and offers a money management account (Shopify Balance).
Shopify decides what happens to a Shopify account after a death case by case; its terms promise no transfer. While the account holder is alive, Shopify allows transferring the account and transferring the domain to another registrant.
What happens to Shopify at death
- Case by case
Shopify decides an estate's request individually. Its Terms reserve the right to determine rightful account ownership in its sole discretion and to transfer an account to the rightful store owner.1
Naming who acts after a death
- Designation
There is no way to name a successor on a Shopify store. A store has one owner, and only the store owner can change or transfer ownership.2
Sources2
- 1.Shopify Terms of Service, Last updated on: August 1, 2026
- 2.Change or transfer ownership
Shopify publishes no process specific to a deceased person's account; a request goes in through Shopify's online form. There is no way to name a beneficiary or successor on a Shopify account.
Sources
Data sourced from Shopify Inc. primary sources (13 pages reviewed). How we research.
Shopify customer support
Shopify Support
Hours
Website
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