Equilon Enterprises LLC d/b/a Shell Oil Products US
Fuel & Grocery Rewards
shell.us/rewards-and-savings/fuel-rewards.htmlCan you pass on your Shell rewards when you die?
Equilon Enterprises LLC d/b/a Shell Oil Products US' terms forfeit Shell rewards at death.
Protecting Shell rewards while the account is active
No beneficiary designation, rewards can only be redeemed, not transferred, and 5-step plan.
How to protect your Shell rewards while you are alive →Someone died. Handling Shell rewards after a death
Rewards are forfeited under the official terms, 4-step process, and 1 required documents.
What happens to Shell rewards when someone dies →The Shell Fuel Rewards program is the cents-per-gallon fuel-savings loyalty program at participating Shell stations in the United States. Members earn Fuel Rewards savings on fuel and partner purchases and hold a Tier Status of Platinum, Gold or Silver.
Under Equilon Enterprises LLC d/b/a Shell Oil Products US' terms, Shell rewards are forfeited when the account holder dies. Equilon Enterprises LLC d/b/a Shell Oil Products US allows no lifetime transfer of rewards; the account holder can only redeem them.
What happens to Shell at death
- Forfeited at death
Accrued Fuel Rewards savings and Tier Status are forfeited at death rather than inherited; the member account is non-transferable and the Rewards have no cash value.1
Naming who acts after a death
- Designation
There is no way to name a beneficiary or successor on a Fuel Rewards account; the account is non-transferable and may not be sold, combined or otherwise shared with another person.1
Sources1
- 1.Shell Fuel Rewards Program Terms and Conditions, Revised as of May 26, 2026
Equilon Enterprises LLC d/b/a Shell Oil Products US publishes no process specific to a deceased person's account; a written request goes by email to support@fuelrewards.com. There is no way to name a beneficiary or successor on a Shell account.
Sources
Data sourced from Equilon Enterprises LLC d/b/a Shell Oil Products US primary sources (3 pages reviewed). How we research.
Shell customer support
Fuel Rewards Helpdesk (Shell Fuel Rewards Member Services)
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