© 2026 SimplyTrust Software Inc.
Notion Labs, Inc. reviews transfer requests for accounts individually upon receipt of documentation
(General customer service)
Notion is an all-in-one workspace platform used for wikis, project management, databases, documents, and published websites. A Notion account can hold workspaces containing pages, databases with relations and rollups, embedded files, Notion Sites (published pages), API integrations, and AI-generated content. Notion uses a proprietary block-based data model where every piece of content is a block with parent-child relationships; exports to Markdown, HTML, CSV, or PDF are lossy and cannot fully reproduce database relations, rollups, or views.
Notion Labs, Inc. reviews transfer requests for Notion accounts on a case-by-case basis after the account holder's death. Approval is at the company's sole discretion, and documentation requirements must be met before any transfer is considered.
During the account holder's lifetime, Notion allows accounts to be transferred to another individual.
Notion has no publicly documented bereavement, estate, or deceased account process. There is no dedicated form, support path, or help center article addressing this scenario. Families must contact Notion support directly (the help center publishes support@notion.so as the data-recovery contact and offers a chat widget at notion.com/help). Dormancy risk: Notion defines a dormant account as a free user account inactive for five (5) years (no logins and no content edits). Once identified as dormant, Notion sends an email notification stating that the account and any dormant workspace will be terminated and deleted in 30 days unless activity occurs in that window. If the 30-day grace period lapses without activity, the account and all associated workspaces are permanently deleted. A workspace is deemed dormant if all of the owners of the workspace have dormant user accounts. The dormancy policy does not apply to accounts managed by an organization, accounts associated with a paid workspace (Enterprise, Business, Student, or Plus), or owners of a multi-user workspace. For Enterprise plans only, workspace owners can transfer a recently deprovisioned user's private content to another current member using the Content Transfer feature (or the Content Transfer API) - but only within 30 days of the user leaving the workspace, and only on Enterprise.
Because Notion Labs, Inc. reviews transfer requests on a case-by-case basis, there is no guarantee that accounts will be transferred after death. Lifetime planning reduces dependence on that outcome.
8 steps for managing your Notion accounts during your lifetime:
Notion workspaces have three roles: Workspace Owner (full control over settings, billing, members, and deletion), Membership Admin (an Enterprise-plan role that can add or remove members and guests but cannot change workspace settings or billing), and Member (standard collaborator with access to shared content and a private section). Guests are invited page-by-page with no private section. Ownership transfer is not a separate flow - an existing Workspace Owner changes another member's role to "Workspace owner" via Settings > People > Members (role dropdown). Per Notion's role docs (notion.com/help/whos-who-in-a-workspace), Workspace Owners can manage other workspace owners, admins, members, and guests, which implies multiple owners can coexist. If the sole owner's account becomes inaccessible and no other owner exists, no one else can manage billing or perform workspace-level exports; on a free plan the account eventually hits the dormancy policy (5 years of inactivity, then a 30-day deletion notice window) and the workspace is deleted.
When someone dies
Transfer is handled on a case-by-case basis, 8-step process, and 4 required documents.
View details →There is no beneficiary designation option for Notion. This means accounts cannot be directed to a specific person through the program itself, unlike traditional financial accounts.
Workspace ownership transfer is not a separate flow. An existing Workspace Owner goes to Settings > People > Members, opens the role dropdown next to another member, and changes it to "Workspace owner." Multiple owners can exist simultaneously. There is no system path to transfer ownership if the sole Workspace Owner's account is inaccessible - support must be contacted, and on non-Enterprise plans the options are limited.
Notion defines a dormant account as a free user account inactive for five (5) years (no logins and no content edits). Once identified as dormant, Notion emails the account owner stating the account and its workspaces will be terminated in 30 days unless activity occurs in that window. A workspace is deemed dormant if all of its owners have dormant user accounts. The dormancy policy does not apply to accounts managed by an organization, accounts associated with a paid workspace (Enterprise, Business, Student, or Plus), or owners of a multi-user workspace.
Yes, but with significant data loss. Page-level export to PDF, HTML, or Markdown & CSV is available on all plans. Workspace-level export (one archive of all pages and databases) is limited to Business and Enterprise plans. Database relations export as plain text URLs and cannot be re-imported, and rollups, formulas, and database views (filters, sorts, board/calendar/timeline layouts) are completely lost. Embeds export as URLs only, and synced blocks lose their sync. Notion's proprietary block format cannot be opened in other tools.
Notion Sites are hosted on Notion's infrastructure and go offline immediately when the workspace is deleted. There is no standalone export of a Notion Site with its published styling, custom domain, or SEO settings. The underlying pages can be exported as HTML or PDF, but these are flat exports without the published site's layout or theming.
Notion states it keeps backups that allow it to restore a snapshot of content from the past 30 days if needed - contact support@notion.so inside that window. After 30 days, data is unrecoverable. Separately, pages in Trash are retained for 30 days by default before permanent deletion; Enterprise plans can customize Trash retention up to 10 years.
Notion has no "authorized user" or delegate feature. Practical options: (1) add your executor as a Workspace Owner on any workspace you want to survive, so they can export and manage it independently of your personal credentials, or (2) document your account email, password, and 2FA recovery in a password manager or sealed letter of instruction your executor can access. Option 1 is the only mechanism native to Notion.
Data sourced from Notion Labs, Inc. primary sources (10 pages reviewed). How we research.
(General customer service)
Get a complete guide for your specific circumstances.

Your family is growing. Your protection should too. Guardian nominations, trusts for minors, beneficiary updates, and the documents new parents need in place.
Learn more
Starting a life together means planning for it. Beneficiary updates, asset titling, powers of attorney, and what blended families need to know.
Learn more