Estate planning as a Notion account holder

Notion Labs, Inc. reviews transfer requests for accounts individually upon receipt of documentation

Notion Labs, Inc.

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Notion Support

Mailing Address

Notion Labs, Inc., 685 Market St., San Francisco, CA 94105, United States

HoursNotion publishes no support phone number or support hours. Support runs through the help center at notion.com/help and its in-app message-support widget; team@makenotion.com is the address Notion publishes in its account-deletion article for restoring deleted content. The mailing address above is the "Contact Us" address in Notion's Personal Use Terms of Service, not an estates submission address.

Notion Support

Mailing Address

Notion Labs, Inc., 685 Market St., San Francisco, CA 94105, United States

HoursNotion publishes no support phone number or support hours. Support runs through the help center at notion.com/help and its in-app message-support widget; team@makenotion.com is the address Notion publishes in its account-deletion article for restoring deleted content. The mailing address above is the "Contact Us" address in Notion's Personal Use Terms of Service, not an estates submission address.

(General customer service)

Verified Sep 2026

Notion is an all-in-one workspace platform used for wikis, project management, databases, documents, and published websites. A Notion account can hold workspaces containing pages, databases with relations and rollups, embedded files, Notion Sites (published pages), API integrations, and AI-generated content. Notion uses a proprietary block-based data model where every piece of content is a block with parent-child relationships; exports to Markdown, HTML, CSV, or PDF are lossy, and Notion states that an exported workspace archive cannot be re-uploaded to recreate the workspace.

Notion Labs, Inc. reviews transfer requests for Notion accounts on a case-by-case basis after the account holder's death. Approval is at the company's sole discretion, and documentation requirements must be met before any transfer is considered.

During the account holder's lifetime, Notion allows accounts to be transferred to another individual.

What happens at death

Notion has no published bereavement, estate, or deceased-account process. A scan of all 478 articles in Notion's help-center sitemap on 2026-09-16 found no occurrence of "deceased", "passed away", "next of kin", "bereave", "executor", or "death certificate", and Notion's Personal Use Terms of Service contain no death provision either. Families reach Notion through the same general support channels as everyone else: the help center at notion.com/help, its in-app message-support widget, and the email address Notion publishes for content restoration, team@makenotion.com. Section 15 of the Personal Use Terms (Termination) governs what survives: Notion may terminate or suspend an account at its sole discretion, and on a request to delete a Personal Workspace all of its content becomes immediately inaccessible and is deleted from Notion's servers after 30 days, after which Notion states it can no longer be recovered. Dormancy risk: Notion defines a dormant account as a free user account inactive for five (5) years, measured as failing to log in and failing to edit or create content in any workspace over that period. Once an account is identified as dormant Notion emails the account owner stating that the dormant account and any dormant workspace will be terminated and deleted in thirty days unless there is activity within those thirty days. A workspace is deemed dormant if all of its owners have dormant user accounts. Notion states it will not delete accounts that are managed by an organization, currently associated with a paid workspace (Enterprise, Business, Student, or Plus), or owners of a multi-user workspace. For Enterprise plans only, a workspace owner can transfer a recently deprovisioned user's private content to another current member through the Recently left users tab or the Content Transfer API, but only where the user left the workspace fewer than 30 days ago.

Planning your estate

Protecting Notion accounts while the account is active

No beneficiary designation, lifetime transfer options for accounts, and 8-step plan.

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When someone dies

Handling Notion accounts after a death

Transfer is handled on a case-by-case basis, 9-step process, and 4 required documents.

View details →

There is no beneficiary designation option for Notion. This means accounts cannot be directed to a specific person through the program itself, unlike traditional financial accounts.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Notion Labs, Inc. primary sources (12 pages reviewed). How we research.

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