Can you pass on your Emerald Club free days when you die?
National Car Rental's terms forfeit Emerald Club free days at death. While alive, the account holder can use transfers to another member.
Protecting Emerald Club free days while the account is active
No beneficiary designation, lifetime transfer options for free days, and 6-step plan.
How to protect your Emerald Club free days while you are alive →Someone died. Handling Emerald Club free days after a death
Free days are forfeited under the official terms, 6-step process, and 4 required documents.
What happens to Emerald Club free days when someone dies →National Car Rental Emerald Club is the loyalty program for National Car Rental. Members earn rental credits on eligible rentals, and credits convert automatically into Free Days, each good for the time-and-mileage rate of one rental day and held in the member's Profile.
Under National Car Rental's terms, Emerald Club free days are forfeited when the account holder dies. While the account holder is alive, National Car Rental allows transfers to another member.
What happens to Emerald Club at death
- Forfeited at death
Rental credits and Free Days are not the member's property, and on termination of membership they are forfeited and the member's Profile is dissolved; the agreement contains no deceased-member provision.1
Naming who acts after a death
- Designation
Emerald Club offers no way to name a beneficiary or successor for the membership or its Free Days.1
Other companies and product lines involved1
National Car Rental publishes no process specific to a deceased person's account; a written request goes by mail to National Car Rental, Member Services, 8421 St. John Industrial Way, St. Louis, MO 63144. There is no way to name a beneficiary or successor on an Emerald Club account.
Sources
Data sourced from National Car Rental primary sources (5 pages reviewed). How we research.
Emerald Club customer support
Emerald Club Member Services
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