
Can you pass on your TrueBlue points when you die?
JetBlue Airways' terms forfeit TrueBlue points at death. While alive, the account holder can use family pooling, transfers to another member and gift purchases.
Protecting TrueBlue points while the account is active
No beneficiary designation, lifetime transfer options for points, and 5-step plan.
How to protect your TrueBlue points while you are alive →Someone died. Handling TrueBlue points after a death
Points are forfeited under the official terms, 6-step process, and 3 required documents.
What happens to TrueBlue points when someone dies →JetBlue TrueBlue is an airline loyalty program whose points do not expire. Points Pooling lets up to 7 family members or friends combine points into a shared balance, and points can be bought, gifted or transferred between TrueBlue members through JetBlue's partner Points.com.
Under JetBlue Airways' terms, TrueBlue points are forfeited when the account holder dies. While the account holder is alive, JetBlue Airways allows family pooling, transfers to another member and gift purchases.
What happens to TrueBlue at death
- Forfeited at death
Under section 17.1 of the Program Rules, accrued points and award travel are not the member's property and are non-transferable upon death, so there is no path for points to pass to an estate or heir.1
Naming who acts after a death
- Designation
There is no way to name a beneficiary on a TrueBlue account; the ways points reach family are lifetime ones, Points Pooling and buying, gifting or transferring points to another member through Points.com.1
Sources1
- 1.TrueBlue Program Rules, Last revised: July 29th, 2026
JetBlue Airways publishes no process specific to a deceased person's account; the request starts by phone at 1-800-538-2583. There is no way to name a beneficiary or successor on a TrueBlue account.
Sources
Data sourced from JetBlue Airways primary sources (5 pages reviewed). How we research.
TrueBlue customer support
JetBlue Customer Service (TrueBlue)
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