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Can you pass on your TrueBlue points when you die?

JetBlue Airways' terms forfeit TrueBlue points at death. While alive, the account holder can use family pooling, transfers to another member and gift purchases.

JetBlue TrueBlue is an airline loyalty program whose points do not expire. Points Pooling lets up to 7 family members or friends combine points into a shared balance, and points can be bought, gifted or transferred between TrueBlue members through JetBlue's partner Points.com.

Under JetBlue Airways' terms, TrueBlue points are forfeited when the account holder dies. While the account holder is alive, JetBlue Airways allows family pooling, transfers to another member and gift purchases.

What happens to TrueBlue at death

Forfeited at death

Under section 17.1 of the Program Rules, accrued points and award travel are not the member's property and are non-transferable upon death, so there is no path for points to pass to an estate or heir.1

Naming who acts after a death

Designation

There is no way to name a beneficiary on a TrueBlue account; the ways points reach family are lifetime ones, Points Pooling and buying, gifting or transferring points to another member through Points.com.1

Sources1

  1. 1.TrueBlue Program Rules, Last revised: July 29th, 2026

JetBlue Airways publishes no process specific to a deceased person's account; the request starts by phone at 1-800-538-2583. There is no way to name a beneficiary or successor on a TrueBlue account.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from JetBlue Airways primary sources (5 pages reviewed). How we research.

TrueBlue customer support

JetBlue Customer Service (TrueBlue)

Toll-free

1-800-538-2583 (1-800-JETBLUE)

Hours

24 hours a day, 7 days a week
Verified Sep 2026

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