ecoATM, LLC (doing business as Gazelle) logo

ecoATM, LLC (doing business as Gazelle)

Marketplaces & Resale

gazelle.com

Can you pass on your Gazelle payment when you die?

EcoATM reviews requests about Gazelle payment after a death case by case.

Gazelle is a consumer-electronics trade-in service: a customer ships in a used phone, tablet or other device, Gazelle inspects it, and pays the agreed offer by check, PayPal or an Amazon gift card. Each trade-in is a separate one-off transaction.

ecoATM decides what happens to Gazelle payment after a death case by case; its terms promise no transfer. ecoATM allows no lifetime transfer of payment; the account holder can only redeem them.

What happens to Gazelle at death

Case by case

Gazelle holds no account balance, so what an estate may find is a pending trade-in payment: a device shipped in but not yet paid, or a payment issued but not yet received or cashed. The estate may seek it from Gazelle support, which reviews such requests individually.1, 2

Naming who acts after a death

Designation

There is no way to name a beneficiary or successor for a Gazelle trade-in; a trade-in offer is non-transferable and not redeemable for anything other than what Gazelle offers.1

Sources2

ecoATM publishes no process specific to a deceased person's account; Gazelle Customer Support answers at 1-800-429-3553. There is no way to name a beneficiary or successor on a Gazelle account.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from ecoATM, LLC (doing business as Gazelle) primary sources (3 pages reviewed). How we research.

Gazelle customer support

Gazelle Customer Support

Mailing address

Gazelle HQ, 10121 Barnes Canyon Rd., San Diego, CA 92121
Verified Sep 2026

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