Estate planning as a Amex Rewards account holder
American Express reviews transfer requests for points individually upon receipt of documentation
American Express Membership Rewards customer service
American Express deceased cardmember line (Corporate Cards: 1-888-297-3947, Mon-Fri 8:00 am-8:00 pm EST)
American Express Membership Rewards is one of the most valuable transferable points currencies, earned on Amex Platinum, Gold, Green, and select business cards. Points transfer to a roster of airline and hotel loyalty partners and can be redeemed for travel, statement credits, gift cards, and purchases at select merchants. Membership Rewards points have no expiration dates, though the Terms describe several circumstances in which they are lost. The Membership Rewards Terms state that points "don't belong to you and are not your property" and that you "can't pass them on as part of a legal action, such as a divorce, an inheritance or bankruptcy." The Terms carry one death-specific exception: the executor of the estate or personal representative may be able to make a one-time points redemption, depending on the Product.
When a Amex Rewards account holder dies, their points may be transferred to a designated person at American Express's sole discretion. A transfer is not guaranteed, and satisfactory documentation is required before processing any request.
What happens at death
Under the current Membership Rewards Terms and Conditions (Last Updated: September 2026), points "don't belong to you and are not your property"; you cannot transfer them to someone else's Rewards Account, sell them, or pass them on as part of a legal action such as a divorce, an inheritance, or bankruptcy. In the Lose Points section the Terms state: "When we cancel your Product: If we cancel any of your Products for any reason (including your death, insolvency or bankruptcy), you'll lose all the points in your Rewards Account." Three exceptions follow, the first of which is the death exception: "The executor of your estate or personal representative may be able to make a one-time points redemption upon your death, depending on your Product, by calling 1-800-AXP-EARN (297-3276)." A footnote on the forfeiture sentence adds that New York Card Members (a Card Member with a New York billing address on a linked Card Account) can continue to use points in that scenario for 90 days by calling the number on the back of the Card. Separately, American Express publishes a deceased-cardmember process on its Guidance for Managing Deceased Accounts page: anyone may notify Amex of the passing of a Card Member by calling 1-800-266-7064 (Mon-Fri, 8:00 am to 10:00 pm EST; Corporate Cards 1-888-297-3947, Mon-Fri 8:00 am to 8:00 pm EST). That page also publishes an account-takeover path: a person appointed by a will or court order, or handling the decedent's affairs, may request that the account be cancelled or, if eligible, apply to become the new Basic Card Member, which requires the Card to be eligible for transfer, the account not to be closed for more than 1 year, the account not to be 30 days or more past due, and the applicant to pass a credit review. Amex states that no person is obligated to take over the account, "as the Estate or the Business of the deceased Card Member bears ultimate responsibility for the account."
Planning your estate
Protecting Amex Rewards points while the account is active
No beneficiary designation, lifetime transfer options for points, and 7-step plan.
View details →When someone dies
Handling Amex Rewards points after a death
Transfer is handled on a case-by-case basis, 8-step process, and 4 required documents.
View details →Amex Rewards does not support beneficiary designations. Unlike bank accounts or investment accounts, there is no way to formally name a beneficiary on this type of account.
Frequently asked questions
Transfer points to airline and hotel partner loyalty programs during your lifetime. A partner loyalty account must be in the Basic Card Member's name or in the name of an Additional Card Member whose Additional Card was issued at least 90 days before that partner account was linked, so adding a family member as an Additional Card Member well in advance is what makes the transfer possible. Once points are in a partner account, that program's own terms and conditions apply rather than the Membership Rewards Terms.
No. American Express's FAQ states that "the points collected in your account are not transferable to any other person or account," and the Terms provide that Additional Card Members on Consumer and Business Card Accounts do not have their own Rewards Accounts. Points can only move to an airline or hotel partner loyalty program account in the name of the Basic Card Member or of an Additional Card Member on the account, subject to the 90-day rule.
Per the Terms, the partner loyalty program account is linked to the Rewards Account before points can be transferred, and it must be in the Basic Card Member's name or in the name of an Additional Card Member whose Additional Card was issued at least 90 days before the linking. Transfers are usually in minimums of 1,000 points and multiples of 1,000, typically take about 48 hours to process (some programs delay posting longer), and cannot be converted back into Membership Rewards points once made. A U.S. airline frequent flyer transfer carries an excise tax offset fee of $0.0006 per point, up to $99. If an airline loyalty program stops participating, Amex may limit how many points can be transferred to it before participation ends, but states the limit will be at least 100,000 points. The live partner roster and the transfer ratios are published in the Amex transfer portal at global.americanexpress.com/rewards/transfer, which requires an account login and is the authoritative source for what a given partner pays today.
Sources
Data sourced from American Express primary sources (7 pages reviewed). How we research.
American Express Membership Rewards customer service
American Express deceased cardmember line (Corporate Cards: 1-888-297-3947, Mon-Fri 8:00 am-8:00 pm EST)
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