Estate planning at TIAA

How to protect 19 TIAA accounts — manage beneficiaries online, fund a trust by mail, and file death claims

TIAA

Subsidiary of TIAA

tiaa.org
TIAA logo

TIAA Retirement Accounts

Fax1-800-914-8922
Mailing Address

TIAA, P.O. Box 1259, Charlotte, NC 28201 (overnight: 8500 Andrew Carnegie Blvd., Charlotte, NC 28262)

Brokerage Services (weekdays 8am-8pm ET)
TIAA-CREF Funds, retail class (weekdays 8am-6pm ET)
Life insurance, existing policy (weekdays 8am-6pm ET)
After-tax annuities, existing contracts (weekdays 8am-6pm ET)
Nuveen investments
Plan administrators (weekdays 8am-8pm ET)
From outside the US (weekdays 8am-8pm ET)

TIAA Retirement Accounts

Fax1-800-914-8922
Mailing Address

TIAA, P.O. Box 1259, Charlotte, NC 28201 (overnight: 8500 Andrew Carnegie Blvd., Charlotte, NC 28262)

Brokerage Services (weekdays 8am-8pm ET)
TIAA-CREF Funds, retail class (weekdays 8am-6pm ET)
Life insurance, existing policy (weekdays 8am-6pm ET)
After-tax annuities, existing contracts (weekdays 8am-6pm ET)
Nuveen investments
Plan administrators (weekdays 8am-8pm ET)
From outside the US (weekdays 8am-8pm ET)

TIAA Beneficiary Services

Fax1-800-914-8922
Mailing Address

TIAA, P.O. Box 1267, Charlotte, NC 28201-1267 (overnight: 8500 Andrew Carnegie Blvd., Charlotte, NC 28262). TIAA-CREF Life insurance and non-qualified annuity claims: Insurance Service Center, P.O. Box 724508, Atlanta, GA 31139-1508. Retail TIAA-CREF Funds: PO Box 219227, Kansas City, MO 64121-9227.

Life insurance claims / existing policy (TIAA-CREF Life)
Retail TIAA-CREF Funds
General TIAA service line
Verified Jul 2026

TIAA is a retirement provider managing 19 retirement retirement accounts. These tax-advantaged accounts transfer by beneficiary designation—not by will—making it critical to keep designations current and aligned with broader estate planning goals.

Beneficiary designations at TIAA can be managed online, by mail, and by phone, typically taking a few minutes online; 15-20 minutes by mail. Trust funding is also available, allowing families to name a trust as the beneficiary of retirement accounts.

TIAA provides specific procedures for both proactive estate planning and filing claims after a death.

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Sources

Data sourced from TIAA primary sources (18 pages reviewed). How we research.

Estate planning articles

Learn how to protect your TIAA accounts and other assets with trusts, beneficiary designations, and estate planning documents.