Estate planning at Synchrony
How to protect 7 Synchrony accounts — manage beneficiaries online, fund a trust by mail, and file death claims
Phone1-866-226-5638
Mailing Address
Synchrony Bank, P.O. Box 669802, Dallas, TX 75266-0955
International
WebsiteLearn more→
Phone1-866-226-5638
Mailing Address
Synchrony Bank, P.O. Box 669802, Dallas, TX 75266-0955
International
WebsiteLearn more→
Deceased Notification / Estate Services
Phone1-866-226-5638
Toll-Free1-866-226-5638
Fax1-844-713-2595
Mailing Address
Synchrony Bank, Specialty Services, PO Box 669802, Dallas, TX 75266-0955 (Overnight: 3000 Kellway Drive, Suite 120, Carrollton, TX 75006)
Credit Card/Retail Card Estate Services
WebsiteNotify online→
Verified May 2026
Synchrony offers 7 consumer accounts that interact with estate planning in distinct ways. Of those, 7 can name a trust as beneficiary or be retitled into a trust. Understanding the transfer methods available for each account type helps families keep assets out of probate and ensure they pass to the right people.
Beneficiary designations at Synchrony can be managed online and by mail, typically taking a few minutes online; 2-3 weeks by mail. Trust funding is also available, allowing families to retitle accounts into the name of a revocable living trust.
Synchrony has documented procedures for both preparing accounts during your lifetime and handling claims when an account holder passes away.
Preparing your estate
Beneficiaries and trust funding
How to manage beneficiaries online, fund a trust by mail, and review 7 account types at Synchrony.
View details →When someone dies
Death claim process
5-step process, 5 required documents, and contact information for survivors.
View details →Frequently asked questions
Download the IRA Beneficiary Change Information Form (wres006010.pdf) from the Bank Forms page at synchrony.com/banking/resources/forms, or call an IRA Specialist at 1-866-226-5638 for assistance. IRA beneficiary changes use a separate form from regular account beneficiary changes.
No. Since beneficiaries are listed in the trust documents, they are not added to the account separately. Only a grantor serving as trustee of a revocable trust may connect external accounts for transfers or order ATM cards and checks on trust accounts.
Yes. Beneficiaries of Synchrony Bank IRAs may establish beneficiary IRA accounts and conduct direct rollovers. Separate IRA Beneficiary Distribution forms are available for Traditional IRAs (TRADIRABENEREQDIST.pdf) and Roth IRAs (ROTHIRABENEREQDIST.pdf). Contact an IRA Specialist at 1-866-226-5638 for assistance.
Yes. Completed IRA distribution forms (Traditional IRA and Roth IRA Beneficiary Distribution forms) can be faxed to Synchrony Bank at 1-844-713-2595. Alternatively, mail forms to Synchrony Bank, PO Box 669802, Dallas, TX 75266-0955.
Yes. Synchrony Bank's deposit accounts (savings, money market, and CDs) can be retitled to a revocable living trust by completing the Trust Account Application (wres027213.pdf) and Trust Account Certification (wres024809.pdf). Trust accounts cannot be opened online; call 1-866-226-5638 or mail the completed forms to PO Box 669802, Dallas, TX 75266-0955. IRA accounts cannot be retitled to a trust; a trust may be named as beneficiary.
Sources
Data sourced from Synchrony primary sources (19 pages reviewed). How we research.
Phone1-866-226-5638
Mailing Address
Synchrony Bank, P.O. Box 669802, Dallas, TX 75266-0955
International
WebsiteLearn more→
Phone1-866-226-5638
Mailing Address
Synchrony Bank, P.O. Box 669802, Dallas, TX 75266-0955
International
WebsiteLearn more→
Deceased Notification / Estate Services
Phone1-866-226-5638
Toll-Free1-866-226-5638
Fax1-844-713-2595
Mailing Address
Synchrony Bank, Specialty Services, PO Box 669802, Dallas, TX 75266-0955 (Overnight: 3000 Kellway Drive, Suite 120, Carrollton, TX 75006)
Credit Card/Retail Card Estate Services
WebsiteNotify online→
Verified May 2026
Estate planning articles
Learn how to protect your Synchrony accounts and other assets with trusts, beneficiary designations, and estate planning documents.
