Estate planning at Sun Life
How to protect 14 Sun Life accounts — manage beneficiaries online, fund a trust by mail, and file death claims
Phone1-800-786-5433
Mailing Address
Sun Life, One Sun Life Executive Park, 96 Worcester St., Wellesley Hills, MA 02481
WebsiteLearn more→
Phone1-800-786-5433
Mailing Address
Sun Life, One Sun Life Executive Park, 96 Worcester St., Wellesley Hills, MA 02481
WebsiteLearn more→
Death Claims / Beneficiary Services
Phone1-800-247-6875
Toll-Free1-800-247-6875
Fax1-800-979-5128
Mailing Address
Sun Life, Group Life Claims, P.O. Box 81365, Wellesley Hills, MA 02481
WebsiteNotify online→
Verified Apr 2026
Sun Life offers 14 insurance products that play a central role in estate planning. Because policy proceeds pass directly to named beneficiaries—bypassing probate entirely—keeping designations current is one of the highest-impact steps policyholders can take.
Managing beneficiaries at Sun Life is straightforward—changes can be made online, by mail, and by phone, typically taking 10-15 minutes online; 15-20 minutes by mail. Trust funding is also available, allowing families to name a trust as the policy beneficiary or establish an irrevocable life insurance trust (ILIT).
Sun Life provides specific procedures for both proactive estate planning and filing claims after a death.
Preparing your estate
Beneficiaries and trust funding
How to manage beneficiaries online, fund a trust by mail, and review 14 account types at Sun Life.
View details →When someone dies
Death claim process
7-step process, 7 required documents, and contact information for survivors.
View details →Frequently asked questions
For group policies, sign in to your Sun Life account at sunlife.com/us to update beneficiaries online, contact your employer HR department, or call Sun Life Member Services at 800-247-6875 (Monday-Friday, 8am-8pm ET). You can also obtain the Beneficiary Designation form (GLFM-1233) and mail it to Sun Life, P.O. Box 219572, Kansas City, MO 64121. Members on Waiver of Premium must submit the form directly to Sun Life. For individual life policies, call 800-862-6266 to request the Change of Beneficiary form. For term policies with an SC or SU prefix, call 877-431-7379 or email admin@sunlifeterm.com.
Yes. Sun Life group life and AD&D plans offer conversion and portability options when you leave employment. Conversion allows you to convert your group insurance to an individual Sun Life life policy without additional medical underwriting. Portability allows you to continue group term coverage under a Sun Life portability policy. You must apply within 31 days of the date your coverage was terminated or reduced. You may elect conversion or portability, but not both for the same coverage. Contact Sun Life at 800-247-6875 for details.
Sources
Data sourced from Sun Life primary sources (13 pages reviewed). How we research.
Phone1-800-786-5433
Mailing Address
Sun Life, One Sun Life Executive Park, 96 Worcester St., Wellesley Hills, MA 02481
WebsiteLearn more→
Phone1-800-786-5433
Mailing Address
Sun Life, One Sun Life Executive Park, 96 Worcester St., Wellesley Hills, MA 02481
WebsiteLearn more→
Death Claims / Beneficiary Services
Phone1-800-247-6875
Toll-Free1-800-247-6875
Fax1-800-979-5128
Mailing Address
Sun Life, Group Life Claims, P.O. Box 81365, Wellesley Hills, MA 02481
WebsiteNotify online→
Verified Apr 2026
Estate planning articles
Learn how to protect your Sun Life accounts and other assets with trusts, beneficiary designations, and estate planning documents.
