Estate planning at Servbank

How to protect 1 Servbank accounts — file death claims

Servbank

Mortgage Servicer · Nationwide

servbank.com
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Servbank Homeowner Care

Mailing Address

Qualified Written Requests / correspondence: Servbank, Attn: Qualified Written Requests, 3138 E. Elwood Street, Phoenix, AZ 85034. Corporate headquarters: Servbank, 3201 Orchard Rd., Oswego, IL 60543.

Servbank Homeowner Care

Mailing Address

Qualified Written Requests / correspondence: Servbank, Attn: Qualified Written Requests, 3138 E. Elwood Street, Phoenix, AZ 85034. Corporate headquarters: Servbank, 3201 Orchard Rd., Oswego, IL 60543.

Servbank Homeowner Care (Deceased Borrower / Successor in Interest)

Mailing Address

Servbank, Attn: Qualified Written Requests, 3138 E. Elwood Street, Phoenix, AZ 85034

Verified Jul 2026

When a borrower at Servbank dies, the loan does not simply disappear. The executor contacts Servbank to establish authority, learn the payoff amount, and choose how to handle the balance under the servicer's procedures and applicable law.

Servbank provides specific procedures for both proactive estate planning and filing claims after a death.


Frequently asked questions

It can be. Because Servbank is a subservicer, some loans are serviced under a lender's or investor's private-label brand while Servbank runs the servicing behind it. Check the statement or coupon for the loan number and the contact information. For a Servbank-subserviced loan, Homeowner Care is reached at (866) 867-0330. If you are unsure who services the loan, call that number with the loan number to confirm.

Contact Servbank's Loss Mitigation Department as early as possible to ask about options that may help avoid foreclosure while the estate is settled. Call (866) 867-0330 or write to Servbank, Attention: Loss Mitigation Dept., 3138 E. Elwood St., Phoenix, AZ 85034. Because Servbank is a subservicer, the available options follow the guidelines of the bank or investor that owns the loan, which Servbank administers.

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Sources

Data sourced from Servbank primary sources (6 pages reviewed). How we research.

Estate planning articles

Learn how to protect your Servbank accounts and other assets with trusts, beneficiary designations, and estate planning documents.