What happens to your RoundPoint accounts when you die

Covers 1 lending accounts — all transfer through probate

RoundPoint

Subsidiary of Two Harbors Investment Corp.

roundpointmortgage.com
RoundPoint logo

RoundPoint Customer Service (loan servicing)

Mailing Address

General correspondence: RoundPoint, PO Box 19409, Charlotte, NC 28219-9409. Notices of error / information requests (qualified written requests): RoundPoint, Attn: Customer Resolution, PO Box 19789, Charlotte, NC 28219-9409. Payments: RoundPoint Mortgage Servicing LLC, PO Box 650011, Dallas, TX 75265-0011.

Loan officer / originations

RoundPoint Customer Service (loan servicing)

Mailing Address

General correspondence: RoundPoint, PO Box 19409, Charlotte, NC 28219-9409. Notices of error / information requests (qualified written requests): RoundPoint, Attn: Customer Resolution, PO Box 19789, Charlotte, NC 28219-9409. Payments: RoundPoint Mortgage Servicing LLC, PO Box 650011, Dallas, TX 75265-0011.

Loan officer / originations

RoundPoint Customer Service (loan servicing)

Mailing Address

General correspondence: RoundPoint, PO Box 19409, Charlotte, NC 28219-9409. Notices of error / information requests (qualified written requests): RoundPoint, Attn: Customer Resolution, PO Box 19789, Charlotte, NC 28219-9409. Payments: RoundPoint Mortgage Servicing LLC, PO Box 650011, Dallas, TX 75265-0011.

Loan officer / originations
Verified Jul 2026

RoundPoint balances are a debt, not an asset. There is nothing to designate a beneficiary on and nothing to retitle into a trust: what the account holder owes at death becomes a claim against the estate, paid from estate assets before anything is distributed to heirs.

Estate planning around RoundPoint means knowing the balance exists. An executor pays the estate's debts before its heirs, so an unlisted balance is what stalls an estate late — after distributions have already gone out. Relatives do not personally inherit the debt; a co-signer or joint account holder remains obligated on their own account.

When the account holder dies, the executor notifies RoundPoint, obtains the balance owed as of the date of death, and resolves it through the estate's creditor process. The steps and required documents are on the death claim page.

RoundPoint accounts carry no beneficiary designation, because there is nothing to leave: the balance is owed, not held. It is settled by the estate as a creditor claim rather than passed to anyone.

Why trust accounts are not available

RoundPoint balances cannot be moved into a trust. Trust funding retitles what someone OWNS; a debt stays with the estate, which pays it before the trust or the heirs receive anything.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from RoundPoint primary sources (4 pages reviewed). How we research.

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