Estate planning at Rocket Mortgage
How to protect 5 Rocket Mortgage accounts — file death claims
Rocket Mortgage Servicing (existing clients)
Phone1-800-476-2538
Mailing Address
Rocket Mortgage, LLC, 1050 Woodward Ave., Detroit, MI 48226-1906
WebsiteLearn more→
Rocket Mortgage Servicing (existing clients)
Phone1-800-476-2538
Mailing Address
Rocket Mortgage, LLC, 1050 Woodward Ave., Detroit, MI 48226-1906
WebsiteLearn more→
Rocket Mortgage Servicing (existing clients)
Phone1-800-476-2538
Mailing Address
Rocket Mortgage, LLC, 1050 Woodward Ave., Detroit, MI 48226-1906
WebsiteNotify online→
Verified Jul 2026
When a Rocket Mortgage borrower dies, the loan does not simply disappear. The executor contacts Rocket Mortgage to establish authority, learn the payoff amount, and choose how to handle the balance under the servicer's procedures and applicable law.
Rocket Mortgage has documented procedures for both preparing accounts during your lifetime and handling claims when an account holder passes away.
Preparing your estate
Beneficiaries and trust funding
How to review 5 account types at Rocket Mortgage.
View details →When someone dies
Death claim process
5-step process, 6 required documents, and contact information for survivors.
View details →Frequently asked questions
Yes. You can pay off the inherited mortgage with a new loan in your own name, which may change the interest rate and monthly payment. You must qualify for the new loan with your own credit history, income, and assets. Refinancing can also free up funds to buy out other heirs and take sole ownership.
The home can be sold to pay off the mortgage. The outstanding loan balance is paid from the sale proceeds at closing before any funds go to the heirs, and the remainder is distributed according to the will, trust, or probate court. If the payments are not affordable in the meantime, heirs can ask the servicer about loss mitigation, such as a loan modification, to avoid foreclosure while the home is listed.
Yes. Rocket Mortgage operated as Quicken Loans before adopting the Rocket Mortgage name. Loans originated or serviced under the Quicken Loans brand are handled by Rocket Mortgage, LLC (NMLS #3030), headquartered at 1050 Woodward Ave., Detroit, MI 48226-1906.
Sources
Data sourced from Rocket Mortgage primary sources (3 pages reviewed). How we research.
Rocket Mortgage Servicing (existing clients)
Phone1-800-476-2538
Mailing Address
Rocket Mortgage, LLC, 1050 Woodward Ave., Detroit, MI 48226-1906
WebsiteLearn more→
Rocket Mortgage Servicing (existing clients)
Phone1-800-476-2538
Mailing Address
Rocket Mortgage, LLC, 1050 Woodward Ave., Detroit, MI 48226-1906
WebsiteLearn more→
Rocket Mortgage Servicing (existing clients)
Phone1-800-476-2538
Mailing Address
Rocket Mortgage, LLC, 1050 Woodward Ave., Detroit, MI 48226-1906
WebsiteNotify online→
Verified Jul 2026
Estate planning articles
Learn how to protect your Rocket Mortgage accounts and other assets with trusts, beneficiary designations, and estate planning documents.
