How to name beneficiaries and fund a trust at Popular Bank

Covers 9 deposit, 2 retirement, 1 investment, and 2 lending accounts — beneficiaries can be managed online

Popular Bank

Subsidiary of Popular, Inc.

popularbank.com
Popular Bank logo
Mailing Address

Popular Bank Customer Care Center, P.O. Box 4906, Miami Lakes, FL 33014-8500

Popular Direct Customer Care Center (online savings/CD)

Popular Private Client Trust Services

Puerto Rico Trust Department
NYC Headquarters (85 Broad St)
NYC Madison Avenue (285 Madison Ave)
NYC Columbus Avenue (730 Columbus Ave)
Miami Brickell (1221 Brickell Ave)
Miami Aventura (2875 NE 191 St, Suite 101)

Death Claims / Estate Processing

Mailing Address

Banco Popular de Puerto Rico Estate Processing (696), PO Box 362708, San Juan, PR 00936-2708 (Puerto Rico accounts); Popular Bank Customer Care Center, P.O. Box 4906, Miami Lakes, FL 33014-8500 (mainland branch accounts); Popular Bank, Attn: Popular Direct Products, P.O. Box 4884, Miami Lakes, FL 33014 (Popular Direct online savings/CD accounts)

TeleBanco Popular (Puerto Rico)
Puerto Rico Estate Processing Direct
Puerto Rico Card Product Customer Service (credit-card-only decedents)
Popular Direct Customer Care Center (online savings/CD)
Verified Jul 2026

Estate planning for your Popular Bank accounts starts with understanding how each one transfers at death. Beneficiary designations and trust retitling both bypass probate, but the right approach depends on the account type, your tax situation, and how much control you want over distributions.

Popular Bank has 14 product types, and the estate transfer rules differ across them. Some support Payable on Death (POD) designations, some can be retitled into a trust, and others will require probate if nothing is set up. Each is covered below.

Popular Easy Access CheckingPopular Everyday CheckingPopular Prestige CheckingPalladium CheckingPopular SavingsPopular Saver Money MarketPopular CDPopular Direct SavingsPopular Direct CD
1
Log in to Popular Online Banking:
  • Send a secure message requesting a POD (Payable on Death) beneficiary designation
2
Provide beneficiary details:
  • Last 4 digits of account number, beneficiary full legal name, address, date of birth, relationship, and Social Security number
  • For trusts as beneficiary: provide the full name of the trust exactly as listed in the trust agreement
  • Specify allocation percentages if naming multiple beneficiaries (equal by default)
3
Account updated within 1-3 business days; confirmation sent via secure message

Required Documents

  • Trust name, date established, and tax ID (EIN or SSN)

Special Requirements

  • Up to 3 individuals or 1 trust as POD beneficiaries per account
  • Funds distribute equally by default; a letter of instruction can request different percentages
  • Online beneficiary designation is handled via secure message through Popular Online Banking
  • Named POD beneficiaries override your will
SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Popular Bank primary sources (19 pages reviewed). How we research.

Download these Popular Bank instructions

Download instructions for the whole estate

A printable PDF with the steps, required documents, and contact details — verified against Popular Bank primary sources. Bring it to the branch or keep it beside the phone.

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