Estate planning at Planet Home Lending
How to protect 2 Planet Home Lending accounts — file death claims
Planet Home Lending Customer Service (loan servicing)
Servicing/overnight: Planet Home Lending, LLC, 321 Research Parkway Suite 303, Meriden, CT 06450. Written correspondence, errors, and information requests: Planet Home Lending, LLC, PO Box 1001, Meriden, CT 06450. Payments: Planet Home Lending, LLC, P.O. Box 69197, Baltimore, MD 21264-9197.
Planet Home Lending Customer Service (loan servicing)
Servicing/overnight: Planet Home Lending, LLC, 321 Research Parkway Suite 303, Meriden, CT 06450. Written correspondence, errors, and information requests: Planet Home Lending, LLC, PO Box 1001, Meriden, CT 06450. Payments: Planet Home Lending, LLC, P.O. Box 69197, Baltimore, MD 21264-9197.
Planet Home Lending Customer Service (deceased borrower / successor in interest)
Planet Home Lending, LLC, PO Box 1001, Meriden, CT 06450 (Correspondence / Errors and Information Requests)
Planet Home Lending services loans, which means at death the focus is settling what is owed. The estate notifies Planet Home Lending, provides documentation of authority, and works through payoff or the loan-specific options available to survivors.
Planet Home Lending provides specific procedures for both proactive estate planning and filing claims after a death.
Preparing your estate
Beneficiaries and trust funding
How to review 2 account types at Planet Home Lending.
View details →When someone dies
Death claim process
6-step process, 4 required documents, and contact information for survivors.
View details →Frequently asked questions
Yes. The mortgage debt remains owed and payments continue to be due while ownership is documented. Keeping the loan current avoids late fees and protects the home from foreclosure. A co-borrower, the estate, or an heir can make payments in the meantime. If payments are difficult, contact Planet's Mortgage Assistance team at 888-966-9044 or use the Online Loan Solution Center to ask about hardship options.
Request the exact payoff amount first by calling 866-882-8187, by fax to 443-927-1245, or by email to payoffs@planethomelending.com. Certified or official bank checks for a payoff are mailed to Planet Home Lending, LLC, 321 Research Parkway Suite 303, Meriden, CT 06450, ATTN: Cash Management. Regular monthly payments go to Planet Home Lending, LLC, P.O. Box 69197, Baltimore, MD 21264-9197. Include the loan number so the payment is applied correctly.
The home can be sold to pay off the mortgage. The outstanding balance is paid from the sale proceeds at closing before any funds go to the heirs, and the remainder is distributed according to the will, trust, or probate court. If the payments are not affordable while the home is listed, a successor in interest can ask Planet's Mortgage Assistance team at 888-966-9044 about options to avoid foreclosure.
Sources
Data sourced from Planet Home Lending primary sources (6 pages reviewed). How we research.
Planet Home Lending Customer Service (loan servicing)
Servicing/overnight: Planet Home Lending, LLC, 321 Research Parkway Suite 303, Meriden, CT 06450. Written correspondence, errors, and information requests: Planet Home Lending, LLC, PO Box 1001, Meriden, CT 06450. Payments: Planet Home Lending, LLC, P.O. Box 69197, Baltimore, MD 21264-9197.
Planet Home Lending Customer Service (loan servicing)
Servicing/overnight: Planet Home Lending, LLC, 321 Research Parkway Suite 303, Meriden, CT 06450. Written correspondence, errors, and information requests: Planet Home Lending, LLC, PO Box 1001, Meriden, CT 06450. Payments: Planet Home Lending, LLC, P.O. Box 69197, Baltimore, MD 21264-9197.
Planet Home Lending Customer Service (deceased borrower / successor in interest)
Planet Home Lending, LLC, PO Box 1001, Meriden, CT 06450 (Correspondence / Errors and Information Requests)
Estate planning articles
Learn how to protect your Planet Home Lending accounts and other assets with trusts, beneficiary designations, and estate planning documents.
