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PenFed

Credit Union · Nationwide

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Estate planning and settlement at PenFed

Name beneficiaries online, fund a trust by mail, and report a death at 1-571-831-5340

How your PenFed accounts transfer at death depends on how each one is set up. As a membership-based credit union, PenFed membership is primarily military and is also available through an association, employer, volunteer activity, or work location. Headquarters at 7940 Jones Branch Drive, Tysons, VA 22102, with access to more than 85,000 fee-free ATMs and branches nationwide. Deposit account agreements are governed by the laws of the Commonwealth of Virginia and the Uniform Commercial Code (Form 794 Membership Disclosures, effective September 2026). With 10 account types, the transfer rules vary—getting the right designations in place now prevents delays and court involvement later.

Beneficiary designations at PenFed can be managed online and by mail. Trust funding is also available, allowing families to retitle accounts into the name of a revocable living trust.

PenFed has documented procedures for both preparing accounts during your lifetime and handling claims when an account holder passes away.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from PenFed primary sources (42 pages reviewed). How we research.

PenFed customer support

General Member Service

US Main (General Member Service)

Checking and Savings general contact

International direct dial

Lost or stolen debit card / unauthorized transactions

Mortgage and home equity information and applications

Fax (U.S. 2)

1-800-278-2212

Fax

1-800-557-7328

Hours

Monday-Friday 8:00 AM-8:00 PM ET; Saturday 8:00 AM-6:00 PM ET

Mailing address

Pentagon Federal Credit Union, Box 247009, Omaha, NE 68124-7009
Verified Sep 2026

Estate planning articles

Learn how to protect your PenFed accounts and other assets with trusts, beneficiary designations, and estate planning documents.

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Catch anything outside your trust. Pairs with your revocable trust.

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Revocable Living Trust

Create a revocable living trust to avoid probate, protect privacy, and control asset distribution.

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