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OverviewPreparing your estateWhen someone dies
OverviewPreparing your estateWhen someone dies
SimplyTrust forms
Letter of Instruction
Home→Financial Institutions→Pacific Guardian Life

Estate planning at Pacific Guardian Life

How to protect 10 Pacific Guardian Life accounts — manage beneficiaries by phone, fund a trust by mail, and file claims through Pacific Guardian Life's Individual Life & Annuity Client Relations (policy changes, beneficiary changes, trust ownership)

Pacific Guardian Life

Subsidiary of Meiji Yasuda Life Insurance Company

pacificguardian.com→
Pacific Guardian Life logo

Pacific Guardian Life - Main Office

Phone(800) 367-5354
Emailemployeebenefits@pacificguardian.com
Fax(808) 942-1280
Mailing Address

Pacific Guardian Life Insurance Company, Pacific Guardian Tower, 1440 Kapiolani Boulevard, Suite 1700, Honolulu, HI 96814-3698

Main Office (Oahu)
(808) 955-2236
Individual Life Sales Support
(800) 650-6545
Employee Benefits
(800) 367-5354
California Regional Office (Japanese Markets), Torrance CA
(888) 616-3780
WebsiteLearn more→

Individual Life & Annuity Client Relations (policy changes, beneficiary changes, trust ownership)

Phone(800) 432-3306
Emailclientrelations@pacificguardian.com
Fax(800) 946-1295
Mailing Address

Pacific Guardian Life, Attn: Client Relations Department, 1440 Kapiolani Blvd., Suite 1700, Honolulu, HI 96814

Oahu
(808) 942-1212
Oahu fax
(808) 942-1295
WebsiteLearn more→

Claims Department (individual life and annuity)

Phone(800) 432-3306
Emailclientrelations@pacificguardian.com
Fax(800) 946-1295
Mailing Address

Pacific Guardian Life, Attn: Client Relations Department, 1440 Kapiolani Blvd., Suite 1700, Honolulu, HI 96814

Claims (Oahu)
(808) 942-1331
Claims (Oahu, alternate)
(808) 942-1212
WebsiteNotify online→
Verified Jul 2026

With 10 products relevant to estate planning, Pacific Guardian Life policyholders need to understand how beneficiary designations control where proceeds go. These designations override a will, so the names on file with Pacific Guardian Life are what determine who receives the death benefit.

Managing beneficiaries at Pacific Guardian Life is straightforward—changes can be made by mail and by phone, typically taking 15-30 minutes to complete; the change is effective from the signature date. Trust funding is also available, allowing families to name a trust as the policy beneficiary or establish an irrevocable life insurance trust (ILIT).

Pacific Guardian Life has documented procedures for both preparing accounts during your lifetime and handling claims when an account holder passes away.

Preparing your estate

Beneficiaries and trust funding

How to update beneficiaries by phone, fund a trust by mail, and review 10 account types at Pacific Guardian Life.

View details →

When someone dies

Death claim process

Contact Pacific Guardian Life's Individual Life & Annuity Client Relations (policy changes, beneficiary changes, trust ownership) to file a claim. 6-step process, 11 required documents, and contact information for survivors.

View details →

Pacific Guardian Life's Individual Life & Annuity Client Relations (policy changes, beneficiary changes, trust ownership) can answer questions about beneficiaries, trusts, or death claims at (800) 432-3306. Email inquiries can be sent to clientrelations@pacificguardian.com.


Frequently asked questions

Yes, in community property jurisdictions. Section 5 of Pacific Guardian Life's Beneficiary Change Request Form (IL_BENE 03/23) requires a signed Consent of Spouse if you live in or purchased the policy in Arizona, California, Idaho, Louisiana, Nevada, New Mexico, Texas, Washington, Wisconsin, Guam, or Puerto Rico, your spouse is living, and you are NOT naming your spouse as sole primary beneficiary. Two other traps on the same form: submitting it revokes every prior designation, so it has to list everyone you want, not just the person you are adding; and the percentages must total 100% for primary beneficiaries and 100% for contingent beneficiaries. The change takes effect from the signature date. Download it at https://www.pacificguardian.com/beneficiary-change-request-form-public/ or call Client Relations at (800) 432-3306.

On the Change of Ownership Form (IL_COO 03/23, https://www.pacificguardian.com/change-of-ownership-form-public/), together with a Certificate of Trust. Two things make this different from a routine beneficiary change. First, the Change of Ownership Form must be NOTARIZED with the notary's official seal, and Pacific Guardian Life states plainly that electronic notarizations will not be accepted - book an in-person notary. Second, the form warns that the existing beneficiary designation stays in effect until the NEW owner changes it, so the trustee should file a Beneficiary Change Request Form right after the transfer or the trust will own a policy still payable to an individual. The form also flags that a change of ownership may be a taxable event and may not be used for qualified accounts. Transfers of an existing policy to an ILIT are subject to the three-year lookback in IRC Section 2035, and the transfer is irrevocable. Pacific Guardian Life does not create trusts; work with an estate attorney.

Its own Certificate of Trust form (COT 05/21, https://www.pacificguardian.com/certificate-of-trust-form-public/), not the full trust agreement. The company asks for it to establish trust ownership of a policy or annuity, when the level of trustee authority changes, when a trustee is added or removed, and to activate a successor trustee. For a REVOCABLE trust, each grantor signs and each signature must be notarized. For an IRREVOCABLE trust, a grantor signature is not required, but a signed IRS Form W-9 for the trust must be attached - so the trust needs its own tax ID first. Electronic notarizations are not accepted. If a business entity is completing the certificate, a current corporate resolution is required. The Diamond Head MYGA has its own path: the Trust & Non-Natural Owner Form (https://www.pacificguardian.com/trust-and-non-natural-owner-form-public/) plus the MYGA-specific beneficiary form.

SimplyTrustSimplyTrust Editorial·Updated July 12, 2026

Sources

  • pacificguardian.com

Data sourced from Pacific Guardian Life primary sources (28 pages reviewed). How we research.

Pacific Guardian Life

Subsidiary of Meiji Yasuda Life Insurance Company

pacificguardian.com→
Pacific Guardian Life logo

Pacific Guardian Life - Main Office

Phone(800) 367-5354
Emailemployeebenefits@pacificguardian.com
Fax(808) 942-1280
Mailing Address

Pacific Guardian Life Insurance Company, Pacific Guardian Tower, 1440 Kapiolani Boulevard, Suite 1700, Honolulu, HI 96814-3698

Main Office (Oahu)
(808) 955-2236
Individual Life Sales Support
(800) 650-6545
Employee Benefits
(800) 367-5354
California Regional Office (Japanese Markets), Torrance CA
(888) 616-3780
WebsiteLearn more→

Individual Life & Annuity Client Relations (policy changes, beneficiary changes, trust ownership)

Phone(800) 432-3306
Emailclientrelations@pacificguardian.com
Fax(800) 946-1295
Mailing Address

Pacific Guardian Life, Attn: Client Relations Department, 1440 Kapiolani Blvd., Suite 1700, Honolulu, HI 96814

Oahu
(808) 942-1212
Oahu fax
(808) 942-1295
WebsiteLearn more→

Claims Department (individual life and annuity)

Phone(800) 432-3306
Emailclientrelations@pacificguardian.com
Fax(800) 946-1295
Mailing Address

Pacific Guardian Life, Attn: Client Relations Department, 1440 Kapiolani Blvd., Suite 1700, Honolulu, HI 96814

Claims (Oahu)
(808) 942-1331
Claims (Oahu, alternate)
(808) 942-1212
WebsiteNotify online→
Verified Jul 2026

Estate planning articles

Learn how to protect your Pacific Guardian Life accounts and other assets with trusts, beneficiary designations, and estate planning documents.

Estate planning articles

Learn how to protect your Pacific Guardian Life accounts and other assets with trusts, beneficiary designations, and estate planning documents.

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