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Subsidiary of Optum Financial, Inc., a UnitedHealth Group company

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How to designate beneficiaries at Optum Bank

Beneficiaries are managed online or by mail

Preparing your Optum Bank accounts for estate transfer involves two primary strategies: designating beneficiaries on individual accounts and, where supported, retitling accounts into a revocable living trust. Both approaches bypass probate, but they work differently depending on the account type.

The transfer rules at Optum Bank vary across 7 accounts. Below is a breakdown of beneficiary options, trust funding, and which products support each method.

Beneficiary form at Optum Bank

Designation of Beneficiary.

Open the form →
Optum Bank Health Savings Account (HSA)Medicare Advantage Medical Savings Account (MSA)Health Care Flexible Spending Account (FSA)Limited Purpose FSADependent Care Flexible Spending Account (DCFSA)Health Reimbursement Arrangement (HRA)Commuter Benefits Account
1
Add a beneficiary online:
  • Sign in to your account at optumbank.com
  • Select Settings from the drop-down menu, then choose Beneficiaries
  • Select + Add a New Beneficiary; the date of birth and Social Security number of each person added are needed
  • Complete the online form, then select Submit

Required Documents

  • Beneficiary's date of birth
  • Beneficiary's Social Security number (online)
  • Beneficiary's relationship, taxpayer identification number, mailing address and share (on the Designation of Beneficiary form)
  • Trustee name and date of the trust (for a trust, on the Designation of Beneficiary form)
  • Trust taxpayer identification number and mailing address (for a trust, on the Designation of Beneficiary form)
  • Spouse's signature on the spousal consent (if married in a community or marital property state and naming a primary beneficiary other than the spouse)
  • Designation of Beneficiary form, signed and dated (by mail, fax or email). Missing or incorrect information can delay processing or prevent timely distribution

What Optum Bank says about beneficiaries

Each section is Optum Bank's own statement, with the document it comes from numbered under Sources.

Which accounts take a beneficiary1

Health savings account

An Optum Bank HSA is an individual custodial account and is not retitled to a trust. A trust is connected to it only by naming the trust as beneficiary.1

Who can be named1

A trust

A trust can be named as beneficiary on the Designation of Beneficiary form, by entering the trustee and the date of the trust.2

How many beneficiaries, and how shares are split

All accounts

The form names primary and secondary beneficiaries, each with a share. Primary shares must total 100% and secondary shares must total 100%.2

If more than one beneficiary in a class is named with no percentages, they share equally.2

What a designation takes to be effective

All accounts

If the owner is married in a community or marital property state and names a primary beneficiary other than the spouse, the spouse signs the spousal consent.2

The form is signed and dated; forms without a signature are not processed.2

Beneficiary forms Optum Bank issues1

Designation of Beneficiary

Available to download.2

Return to

Email: HSAforms@optum.com

Fax: 1-866-314-9795

Mailing address: Optum Bank, P.O. Box 30777, Salt Lake City, UT 84130

What Optum Bank's agreement says about beneficiaries4

No beneficiary survives

If there is no valid beneficiary designation on file at death, the legal spouse is deemed the beneficiary. If the owner is not married, the funds are paid to the estate.2

A beneficiary who dies first

A beneficiary who dies first drops out, and the remaining shares increase pro rata.2

When a designation takes effect

A designation is effective only if Optum Bank receives it before the account holder's death.2

Changing or revoking a designation

A new form supersedes all prior designations. Optum Bank may require the written consent of any beneficiary before an existing designation is changed.2

Sources3

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Optum Bank primary sources (10 pages reviewed). How we research.

Download these Optum Bank instructions

Download instructions for the whole estate

A printable PDF with the steps, required documents, and contact details — verified against Optum Bank primary sources. Bring it to the branch or keep it beside the phone.

Optum Bank estate support

Customer Support (Optum Bank Health Savings Account)

UHC HSA

1-800-791-9361Monday-Friday 7:00 AM-7:00 PM CT

FSA, HRA and Dependent Care FSA

Medicare Advantage MSA

Commuter benefits

Retiree reimbursement account (RRA)

Employer support

Provider and health plan support

HealthSafe ID

Hours

24 hours a day, 7 days a week

Mailing address

Optum Bank, P.O. Box 271629, Salt Lake City, UT 84127-1629

Estate requests go through general customer service.

Death claims support1-866-234-8913
Verified Sep 2026

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