What happens to your Novo accounts when you die

Covers 2 deposit, and 1 lending accounts — all transfer through probate

Novo

Subsidiary of Novo Platform Inc.

novo.co
Novo logo

Novo Support (in-app ticket; email only if you cannot log in — no phone support)

Mailing Address

Novo Platform Inc., Attn: Legal/Compliance Team, P.O. Box 363, New York, NY 10272 (the legal/compliance address published in Novo's privacy notice — not a claims address; account matters go through in-app support or support@novo.co)

Novo Support (in-app ticket; email only if you cannot log in — no phone support)

Mailing Address

Novo Platform Inc., Attn: Legal/Compliance Team, P.O. Box 363, New York, NY 10272 (the legal/compliance address published in Novo's privacy notice — not a claims address; account matters go through in-app support or support@novo.co)

Novo Support — deceased account user (in-app ticket, or support@novo.co if you cannot log in)

Middlesex Federal Savings, F.A. (partner bank holding the deposits)
Verified Jul 2026

Novo does not currently support beneficiary designations, transfer-on-death registrations, or trust account titling on any account type. All Novo accounts pass through the estate at death and may require probate.

When an account holder dies, the executor or administrator will need to contact Novo with a death certificate and legal authority documents to claim account balances. The process and required documents are covered on the death claim page.

Novo does not currently support beneficiary designations (POD or TOD) on any account type. All accounts transfer through the estate at death and may require probate.

Why trust accounts are not available

Novo does not support retitling accounts into a trust, naming a trust as beneficiary, or any other probate-avoidance mechanism. Account balances transfer through the estate at death. Novo verifies AUTHORITY TO ACT FOR THE BUSINESS, not trust ownership of the account. That is the whole distinction: a trustee is allowed in because they are authorized to act for the business, never because the personal trust owns the checking account.

Novo Business CheckingNovo Reserves

Novo Business Checking

A business checking account opened in the name of a business (sole proprietorship, LLC, or corporation) and held at Middlesex Federal Savings, F.A., Member FDIC. Novo offers no payable-on-death designation and no transfer-on-death registration on it — those are consumer-account features, and Novo has no consumer accounts. It also cannot be retitled into an owner's personal revocable living trust: the money belongs to the business, not to the owner personally. On the owner's death the account passes with the business interest — under the operating agreement or bylaws for an LLC or corporation, and through the estate for a sole proprietorship or single-member LLC. Novo will not transfer the account to a successor owner: the primary owner on an account cannot be changed, so the account is closed and the new owner applies for a new one.

Probate Required

Novo Reserves

A budgeting feature inside the Novo Business Checking account that sets money aside for taxes, expenses, or owner pay. Novo states that Reserves are not separate accounts — the money is still part of the total checking balance. For an executor that matters: Reserves are not separate assets to inventory or claim, and they carry no separate beneficiary. They are part of the one business checking balance, and access to them ends when the account is closed.

Probate Required
SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Novo primary sources (15 pages reviewed). How we research.

Download these Novo instructions

Download instructions for the whole estate

A printable PDF with the steps, required documents, and contact details — verified against Novo primary sources. Bring it to the branch or keep it beside the phone.

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