
What happens to your Novo accounts when you die
No beneficiary or trust option on any account, so they pass through the estate
Novo does not currently support beneficiary designations, transfer-on-death registrations, or trust account titling on any account type. All Novo accounts pass through the estate at death and may require probate.
When an account holder dies, the executor or administrator will need to contact Novo with a death certificate and legal authority documents to claim account balances. The process and required documents are covered on the death claim page.
No beneficiary form at Novo
Novo does not currently support beneficiary designations (POD or TOD) on any account type. All accounts transfer through the estate at death and may require probate.
Why trust accounts are not available
Novo does not support retitling accounts into a trust, naming a trust as beneficiary, or any other probate-avoidance mechanism. Account balances transfer through the estate at death.
Novo Business Checking
Novo Reserves
A feature inside Novo Business Checking for setting money aside for taxes, expenses, or owner pay. Novo states that Reserves are not separate accounts; the money is still part of the account's total balance. Once the account is closed, Reserves can no longer be accessed.
What Novo says about beneficiaries and trusts
Each section is Novo's own statement, with the document it comes from numbered under Sources.
Which accounts take a beneficiary1
- Business account
Novo offers only business checking accounts. The Novo Business Account Agreement states that the account is intended for commercial or business purposes.1
What Novo's agreement says about beneficiaries1
- Changing the owner of a policy or account
The primary owner on an existing Novo account cannot be changed. A business that needs a new primary owner closes the account, and the new owner applies for a new one.2
What Novo says about trust accounts2
- Whether a new account is opened
Novo does not offer trust accounts. It does not open or retitle an account in the name of a trust.3
- Who signs for the trust
Novo verifies authority to act for the business. A trustee can open or manage a Novo account only if named in a legal document or appointed by a court, for example as an executor, administrator or conservator.3
One fiduciary can be added as a user on an existing account, if named in a valid trust document or appointed by a court, with the documentation provided. An added user has full access to the account, including the ability to move money.4, 6
Not in Novo's published guidance4
- What the owner provides to name a beneficiary
- A beneficiary designation form
- An online way to name a beneficiary
- Terms in its agreements for a beneficiary designation
Sources6
- 1.Novo Business Account Agreement
- 2.Novo help: can I change the primary owner on my account
- 3.Novo help: can I open a trust account or have a trustee open an account for my business
- 4.Novo help: can a fiduciary for my business open an account
- 5.Novo help: what business types can apply for an account
- 6.Novo help: how do I add or remove an additional user
Sources
Data sourced from Novo primary sources (17 pages reviewed). How we research.
Download these Novo instructions
Download instructions for the whole estateA printable PDF with the steps, required documents, and contact details — verified against Novo primary sources. Bring it to the branch or keep it beside the phone.
Novo estate support
Novo Support (ticket from the Support page online or in the app; email if you cannot log in)
Estate requests go through general customer service.
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