Estate planning at Nelnet
How to protect 6 Nelnet accounts — file death claims
Nelnet Loan Servicing
Phone1-888-486-4722
Fax1-877-402-5816
Mailing Address
Nelnet, P.O. Box 82561, Lincoln, NE 68501-2561
WebsiteLearn more→
Nelnet Loan Servicing
Phone1-888-486-4722
Fax1-877-402-5816
Mailing Address
Nelnet, P.O. Box 82561, Lincoln, NE 68501-2561
WebsiteLearn more→
Nelnet Claims (Discharge, Forgiveness, and Bankruptcy)
Phone1-888-486-4722
Fax1-877-402-5816
Mailing Address
Nelnet, Attn: Claims, P.O. Box 82505, Lincoln, NE 68501-2505
Verified Jul 2026
Nelnet services loans, which means at death the focus is settling what is owed. The estate notifies Nelnet, provides documentation of authority, and works through payoff or the loan-specific options available to survivors.
Nelnet provides specific procedures for both proactive estate planning and filing claims after a death.
Preparing your estate
Beneficiaries and trust funding
How to review 6 account types at Nelnet.
View details →When someone dies
Death claim process
5-step process, 2 required documents, and contact information for survivors.
View details →
Sources
Data sourced from Nelnet primary sources (4 pages reviewed). How we research.
Nelnet Loan Servicing
Phone1-888-486-4722
Fax1-877-402-5816
Mailing Address
Nelnet, P.O. Box 82561, Lincoln, NE 68501-2561
WebsiteLearn more→
Nelnet Loan Servicing
Phone1-888-486-4722
Fax1-877-402-5816
Mailing Address
Nelnet, P.O. Box 82561, Lincoln, NE 68501-2561
WebsiteLearn more→
Nelnet Claims (Discharge, Forgiveness, and Bankruptcy)
Phone1-888-486-4722
Fax1-877-402-5816
Mailing Address
Nelnet, Attn: Claims, P.O. Box 82505, Lincoln, NE 68501-2505
Verified Jul 2026
Estate planning articles
Learn how to protect your Nelnet accounts and other assets with trusts, beneficiary designations, and estate planning documents.
