Estate planning at Navy Federal

How to protect 20 Navy Federal accounts — manage beneficiaries online, fund a trust in-branch, and file claims through Navy Federal's Navy Federal Investment Services (NFIS) - Trust, Will and Estate Management

Navy Federal

Credit Union · Nationwide

navyfederal.org
Navy Federal logo

Member and Account Services

Mailing Address

Navy Federal Credit Union, PO Box 3000, Merrifield, VA 22119-3000

International (collect, Direct Inward Dial)
Deposit Trust Section (fax 703-206-3724)
Certificate and IRA Services (fax 703-206-4250)
Navy Federal Investment Services (NFIS)

Navy Federal Investment Services (NFIS) - Trust, Will and Estate Management

Survivor Support

Mailing Address

Navy Federal Credit Union, Attn: Survivor Support, PO Box 3002, Merrifield, VA 22116-9887

Member and Account Services (24-hour notification line)
Mortgage Default Management Branch (option 4)
Real Estate Lending Support, no co-borrower (option 2)
Navy Federal Student Loan Center
Accidental Death and Dismemberment claims
Verified Jul 2026

How your Navy Federal accounts transfer at death depends on how each one is set up. As a membership-based credit union, Navy Federal serves the military community nationwide and at overseas installations. Membership eligibility is required to hold an account, and it also governs whether a trust or an estate can hold funds at the credit union. From overseas, the contact center is reachable by collect call at 1-703-255-8837. With 20 account types, the transfer rules vary—getting the right designations in place now prevents delays and court involvement later.

Beneficiary designations at Navy Federal can be managed online, in branch, by mail, and by phone. Trust funding is also available, allowing families to retitle accounts into the name of a revocable living trust.

Navy Federal provides specific procedures for both proactive estate planning and filing claims after a death.

Navy Federal's Navy Federal Investment Services (NFIS) - Trust, Will and Estate Management can answer questions about beneficiaries, trusts, or death claims at 1-877-221-8108.

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Sources

Data sourced from Navy Federal primary sources (19 pages reviewed). How we research.

Estate planning articles

Learn how to protect your Navy Federal accounts and other assets with trusts, beneficiary designations, and estate planning documents.