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MOHELA

Student Loan Servicer · Nationwide

mohela.studentaid.gov

MOHELA loans and your estate

A debt, not an asset: nothing to designate or retitle

MOHELA balances are a debt, not an asset. There is nothing to designate a beneficiary on and nothing to retitle into a trust. Whether a balance is discharged at the borrower's death or owed by the estate depends on the loan's terms.

When the borrower dies, MOHELA is notified with proof of death. The steps and required documents are on the death claim page.

MOHELA accounts carry no beneficiary designation, because there is nothing to leave: the balance is owed, not held.

Trusts and MOHELA loans

MOHELA balances cannot be moved into a trust. Trust funding retitles what someone owns, and a loan is owed.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from MOHELA primary sources (13 pages reviewed). How we research.

MOHELA estate support

MOHELA Direct Loan Servicing

FFEL Program and CASHLoan servicing

1-800-945-4701Monday-Wednesday 7:00 AM-6:00 PM CT; Thursday-Friday 7:00 AM-5:00 PM CT

Direct Loan servicing (international)

FFEL and CASHLoan servicing (international)

Public Service Loan Forgiveness (Federal Student Aid)

Fax

1-866-222-7060

Hours

Monday 8:00 AM-9:00 PM ET; Tuesday-Wednesday 8:00 AM-8:00 PM ET; Thursday-Friday 8:00 AM-6:00 PM ET

Mailing address

Requests for assistance and documents: MOHELA, 633 Spirit Drive, Chesterfield, MO 63005-1243 (do not submit payments to this address). Direct Loan payments vary by account and MOHELA publishes two boxes — DEPARTMENT OF EDUCATION/MOHELA, P.O. Box 790233, St. Louis, MO 63179-0233 (mohela.com) and Department of Education - MOHELA, PO Box 790453, St. Louis, MO 63179-0453 (mohela.studentaid.gov); log in or call for the account’s payment address. FFELP/CASHLoan payments: MOHELA, P.O. Box 1022, Chesterfield, MO 63006-1022. Make checks payable to MOHELA and include the 10-digit account number.

Estate requests go through general customer service.

Verified Sep 2026

Estate planning articles

Learn how to protect your MOHELA accounts and other assets with trusts, beneficiary designations, and estate planning documents.

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