Estate planning at MOHELA

How to protect 7 MOHELA accounts — file death claims

MOHELA

Student Loan Servicer · Nationwide

mohela.com
MOHELA logo

MOHELA Direct Loan Servicing

Mailing Address

Requests for assistance and documents: MOHELA, 633 Spirit Drive, Chesterfield, MO 63005-1243 (do not submit payments to this address). Direct Loan payments: DEPARTMENT OF EDUCATION/MOHELA, P.O. Box 790233, St. Louis, MO 63179-0233. FFELP/CASHLoan payments: MOHELA, P.O. Box 1022, Chesterfield, MO 63006-1022.

FFEL Program and CASHLoan servicing
Direct Loan servicing (international)
FFEL and CASHLoan servicing (international)
TTY

MOHELA Direct Loan Servicing

Mailing Address

Requests for assistance and documents: MOHELA, 633 Spirit Drive, Chesterfield, MO 63005-1243 (do not submit payments to this address). Direct Loan payments: DEPARTMENT OF EDUCATION/MOHELA, P.O. Box 790233, St. Louis, MO 63179-0233. FFELP/CASHLoan payments: MOHELA, P.O. Box 1022, Chesterfield, MO 63006-1022.

FFEL Program and CASHLoan servicing
Direct Loan servicing (international)
FFEL and CASHLoan servicing (international)
TTY

MOHELA Death Discharge (no separate bereavement team; handled by loan servicing)

Fax1-866-222-7060
Mailing Address

MOHELA, 633 Spirit Drive, Chesterfield, MO 63005

Death-discharge fax (international)
FFEL Program and CASHLoan servicing
FFEL and CASHLoan fax
Verified Jul 2026

MOHELA is a student loan servicer, so the estate planning question is about a debt, not an asset. When the borrower dies, the estate must notify MOHELA and resolve the outstanding balance—through payoff, assumption, discharge, or surrender depending on the loan—rather than name a beneficiary.

MOHELA has documented procedures for both preparing accounts during your lifetime and handling claims when an account holder passes away.

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Sources

Data sourced from MOHELA primary sources (15 pages reviewed). How we research.

Estate planning articles

Learn how to protect your MOHELA accounts and other assets with trusts, beneficiary designations, and estate planning documents.