Estate planning at MetLife
How to protect 14 MetLife accounts — manage beneficiaries online, fund a trust by mail, and file claims through MetLife's Individual Life Insurance Claims
Individual Life Insurance Customer Service
Individual life forms and requests: MetLife, P.O. Box 392, Warwick, RI 02887-0392
Individual Life Insurance Claims
Individual life claim: mail to the address printed in the claim kit (call 1-800-638-5000). Individual life forms and requests: MetLife, P.O. Box 392, Warwick, RI 02887-0392. Group life claims: MetLife Group Life Claims, P.O. Box 6100, Scranton, PA 18505-6100
Individual Life Insurance Claims
Individual life claim mailing address is printed in the claim kit (call 1-800-638-5000). Group life claims: MetLife Group Life Claims, P.O. Box 6100, Scranton, PA 18505-6100 (1-800-638-6420, Prompt 2). Policies issued by a Brighthouse entity are paid by Brighthouse Financial (1-800-882-1292), not MetLife.
MetLife offers 14 insurance products that play a central role in estate planning. Because policy proceeds pass directly to named beneficiaries—bypassing probate entirely—keeping designations current is one of the highest-impact steps policyholders can take.
MetLife lets account holders update beneficiary designations online, by mail, and by phone, typically taking 10-15 minutes online; 15-20 minutes by mail; processed within 5 business days of receipt. Trust funding is also available, allowing families to name a trust as the policy beneficiary or establish an irrevocable life insurance trust (ILIT).
There are two sides to estate planning at MetLife: setting things up while you're alive, and the process survivors follow after a death.
Preparing your estate
Beneficiaries and trust funding
How to manage beneficiaries online, fund a trust by mail, and review 14 account types at MetLife.
View details →When someone dies
Death claim process
Contact MetLife's Individual Life Insurance Claims to file a claim. 6-step process, 9 required documents, and contact information for survivors.
View details →Reach MetLife's Individual Life Insurance Claims at 1-800-638-5000 for help with any of these procedures. Email inquiries can be sent to INDlifeclaims@metlife.com.
Sources
- metlife.com
- eforms.metlife.com
- brighthousefinancial.com
- metlife.quadientcloud.com
- mybenefits.metlife.com
Data sourced from MetLife primary sources (17 pages reviewed). How we research.
Individual Life Insurance Customer Service
Individual life forms and requests: MetLife, P.O. Box 392, Warwick, RI 02887-0392
Individual Life Insurance Claims
Individual life claim: mail to the address printed in the claim kit (call 1-800-638-5000). Individual life forms and requests: MetLife, P.O. Box 392, Warwick, RI 02887-0392. Group life claims: MetLife Group Life Claims, P.O. Box 6100, Scranton, PA 18505-6100
Individual Life Insurance Claims
Individual life claim mailing address is printed in the claim kit (call 1-800-638-5000). Group life claims: MetLife Group Life Claims, P.O. Box 6100, Scranton, PA 18505-6100 (1-800-638-6420, Prompt 2). Policies issued by a Brighthouse entity are paid by Brighthouse Financial (1-800-882-1292), not MetLife.
Estate planning articles
Learn how to protect your MetLife accounts and other assets with trusts, beneficiary designations, and estate planning documents.
