Estate planning at Mercedes-Benz Financial Services
How to protect 2 Mercedes-Benz Financial Services accounts — file claims through Mercedes-Benz Financial Services's MBFS Lease Maturity Department (lease returns)
MBFS Customer Service
Mercedes-Benz Financial Services, P.O. Box 685, Roanoke, TX 76262
MBFS Lease Maturity Department (lease returns)
MBFS Customer Service (Deceased Customer / Account Transfer)
Mercedes-Benz Financial Services, P.O. Box 685, Roanoke, TX 76262
Mercedes-Benz Financial Services services loans, which means at death the focus is settling what is owed. The estate notifies Mercedes-Benz Financial Services, provides documentation of authority, and works through payoff or the loan-specific options available to survivors.
Mercedes-Benz Financial Services has documented procedures for both preparing accounts during your lifetime and handling claims when an account holder passes away.
Preparing your estate
Beneficiaries and trust funding
How to review 2 account types at Mercedes-Benz Financial Services.
View details →When someone dies
Death claim process
Contact Mercedes-Benz Financial Services's MBFS Lease Maturity Department (lease returns) to file a claim. 7-step process, 4 required documents, and contact information for survivors.
View details →Mercedes-Benz Financial Services's MBFS Lease Maturity Department (lease returns) can answer questions about beneficiaries, trusts, or death claims at 1-800-873-5471.
Frequently asked questions
Request the exact payoff amount from the automated line at 1-800-654-6222 (available 24 hours) or through the online account, then pay the balance from estate funds, life insurance, or the proceeds of a sale. Include the MBFS account number so the payment is applied correctly. Once the balance is satisfied, MBFS releases its lien and the title so the vehicle can be retitled through the estate or sold. MBFS does not publish a separate payoff-check lockbox address on its contact page; confirm where to send a payoff when you request the quote.
Sources
Data sourced from Mercedes-Benz Financial Services primary sources (2 pages reviewed). How we research.
MBFS Customer Service
Mercedes-Benz Financial Services, P.O. Box 685, Roanoke, TX 76262
MBFS Lease Maturity Department (lease returns)
MBFS Customer Service (Deceased Customer / Account Transfer)
Mercedes-Benz Financial Services, P.O. Box 685, Roanoke, TX 76262
Estate planning articles
Learn how to protect your Mercedes-Benz Financial Services accounts and other assets with trusts, beneficiary designations, and estate planning documents.
