MassMutual logo

MassMutual

Insurance · Nationwide

massmutual.com

How to name beneficiaries and fund a trust at MassMutual

Beneficiaries are managed online, in branch, by phone or by mail. Trust paperwork is taken in branch, by phone or by mail

For MassMutual policyholders, estate planning comes down to one critical step: making sure the right beneficiaries are named on every policy. Insurance proceeds bypass probate entirely and go directly to whoever is listed—regardless of what a will says. When estate tax planning or controlled distributions are a factor, a trust can be named as beneficiary instead.

With 19 product types, MassMutual offers a range of transfer options. Some policies support beneficiary designations, others can be retitled into a trust, and some require probate if no beneficiary is designated. The sections below break down each step.

Beneficiary form at MassMutual

Beneficiary Change Request (FR2265-US) (for life insurance policys), Beneficiary Change Request (FR2265-US), Executive Group Life worksite and Institutional Insurance policies (for life insurance policys), Annuity Beneficiary Change Request (FR3014-AN 0126) (for annuitys) and Annuity Beneficiary Change Request (FR3014-AN 0126), contract numbers beginning 57 or 58 (for annuitys).

Open the form →
Whole Life 100 (Legacy Series)Whole Life 65 (Legacy Series)Whole Life 20 Pay (Legacy Series)Whole Life 10 Pay (Legacy Series)Whole Life 12 Pay (Legacy Series)Vantage Term Life InsuranceUniversal Life InsuranceVariable Universal Life Insurance (VUL)Survivorship Whole Life Insurance (Legacy Series)Survivorship Universal Life Guard (SUL Guard)Survivorship Variable Universal Life Insurance (SVUL)Stable Voyage Fixed AnnuityPremier Voyage Fixed AnnuityRetireEase Select Immediate AnnuityRetireEase Choice Deferred Income AnnuityEnvision Variable AnnuityMassMutual Capital VantageMassMutual Index HorizonsRadius Choice Disability Income Insurance
1
Log in at massmutual.com
2
Open the beneficiary section for the policy:
  • From the dashboard, select the tile for the policy you want to update
  • Select "People on Policy"
  • Expand the dropdown to see the current designations
  • Choose to update or add beneficiaries
3
Enter the designations:
  • Primary beneficiaries with full legal names, dates of birth, relationships, and percentages totaling 100% within the class
  • Optional secondary (contingent) and tertiary classes, each totaling 100%
  • For a trust: the exact trust name, the date the trust was established, and its EIN
4
Review and confirm. Online self-service covers life insurance; annuity contracts use the separate Annuity Beneficiary Change Request (FR3014-AN)

Required Documents

  • Each beneficiary's full legal name, date of birth and relationship
  • Each beneficiary's SSN or ITIN and address (on the Beneficiary Change Request)
  • Trust's full legal name, date established and EIN (for a trust beneficiary)
  • UTMA/UGMA custodian and the minor's resident state (if a beneficiary is a minor)
  • Policy number (at a local agency office)
  • Government-issued photo ID (at a local agency office)
  • Divorce settlement agreement (if the policy is subject to a divorce obligation and the former spouse will not sign). The first page, any pages about the policy or life insurance, and the signature page

What MassMutual says about beneficiaries and trusts

Each section is MassMutual's own statement, with the document it comes from numbered under Sources.

Which accounts take a beneficiary2

Life insurance policy

The Beneficiary Change Request (FR2265-US) is for life policies after issue only; it is not accepted for annuities, qualified plans or disability income policies. Online self-service covers life insurance.1

Annuity

Annuity designations use the separate Annuity Beneficiary Change Request (FR3014-AN 0126), not the life form. Issue per stirpes can only be elected where the beneficiary is a natural person.2

Restricted Beneficiary Designation lets the owner fix how the death benefit is paid; beneficiaries may not change it unless the IRC requires. On non-qualified and IRA contracts only: Envision, Evolution, Equity Edge, Odyssey Select, Odyssey Plus, Stable Voyage, RetireEase, RetireEase Select, Transitions Select.2

Who can be named6

A trust

A revocable or irrevocable trust can be named in section C, with its full legal name, the date it was established and its EIN.1

A trust created by a will

A "Trust under the Insured's Will" designation pays only if the will is probated and the testamentary trust is in effect.1

The estate

The estate of the insured can be named in section C. If it is the sole primary beneficiary, no secondary beneficiary can be named.1

A business

A corporation can be named in section C. If it is the sole primary beneficiary, no secondary beneficiary can be named.1

A minor

A minor can be named; the form asks for a UTMA/UGMA custodian and the minor's resident state.1

An entity other than a trust or a business

Section C of the form lists "Other" among the entity beneficiaries, beside trusts, the estate of the insured and a corporation.1

How many beneficiaries, and how shares are split

All accounts

Beneficiaries are named in primary, secondary (contingent) and tertiary classes. Percentages within a class must total 100%, a blank distribution defaults to equal shares, and issue per stirpes is elected on the form.1

What a designation takes to be effective

All accounts

Only the policy owner can change a beneficiary.1

When the owner is a trust, the trustees the Certification of Trust (F6734/F6734NY) specifies sign as "Name, Trustee, [Trust] dated [date]", with the trust name matching the certification. Which trustees those are is an election made on F6734: all authorized trustees, a majority, any one, or a designated trustee.3

Annuity

On an annuity a notary stamp is required when an irrevocable beneficiary is being changed, and the irrevocable beneficiary must consent before the beneficiary arrangement can change. On Foundation, Flex IV, Flex Extra, SPIA and LifeTrust contracts that consent is needed before the owner can exercise contract rights.2

Spousal consent is required on an ERISA-qualified contract when the beneficiary is anyone other than the spouse.2

Beneficiary forms MassMutual issues4

Beneficiary Change Request (FR2265-US)

For life insurance policys. Completed by the policy owner. Available to download.1

Return to

Email: lifefax@MassMutual.com

Fax: 1-866-329-4527

Mailing address: MassMutual, Attention: Life Hub, 1295 State Street, Springfield, MA 01111-0001

Beneficiary Change Request (FR2265-US), Executive Group Life worksite and Institutional Insurance policies

For life insurance policys. Completed by the policy owner. Available to download.1

Return to

Email: LCMclientservices@MassMutual.com

Fax: 1-860-562-6154

Mailing address: MassMutual, PO Box 2488, Springfield, MA 01101-2488

Annuity Beneficiary Change Request (FR3014-AN 0126)

For annuitys. Completed by the contract owner. Sent by the institution on request.2

Return to

Phone: 1-800-272-2216

Email: ANNfax@MassMutual.com

Fax: 1-866-329-4272

Mailing address: MassMutual, PO Box 9067, Springfield, MA 01102-9067

Annuity Beneficiary Change Request (FR3014-AN 0126), contract numbers beginning 57 or 58

For annuitys. Completed by the contract owner. Sent by the institution on request.2

Return to

Phone: 1-866-645-2362

Email: MassMutual.Services@zinnia.com

Fax: 1-785-286-6106

Mailing address: MassMutual, PO Box 758511, Topeka, KS 66675-8550

What MassMutual's agreement says about beneficiaries4

When a designation takes effect

A signed form is not in good order if MassMutual receives it more than 6 months after the signature date.1

Divorce

If the policy is subject to a divorce obligation, the former spouse must sign the form. If the former spouse will not sign, MassMutual requires the divorce settlement agreement.1

Where the divorce agreement or a court order requires a specific designation, MassMutual follows the agreement, not the submitted form.1

A minor as beneficiary

If a minor is named with no UTMA/UGMA custodian designated, money payable to that minor is paid to the court-appointed guardian of the minor's estate; only a legal guardian can exercise the minor's rights.1

No beneficiary survives

With no living or existing beneficiary the proceeds go to the owner or the owner's estate, and where the owner is an entity, to the entity.1

If a revocable trust is the owner and the trust is not in effect at the insured's death with no living beneficiary, proceeds are paid to the grantors equally, otherwise to the estate of the last grantor to die.1

State requirements MassMutual statesMassachusetts, Vermont, PR

Massachusetts

If the owner resides in Massachusetts, a disinterested witness (anyone other than the owner, insured or beneficiary), age 18 or older, must sign the form, and all signature dates must match.1

Vermont

UTMA/UGMA custodial arrangements are not available in Vermont on annuity contracts, so a minor beneficiary there cannot be handled with a custodian on the form.2

PR

UTMA/UGMA custodial arrangements are not available in Puerto Rico on annuity contracts, so a minor beneficiary there cannot be handled with a custodian on the form.2

Which accounts a trust can hold2

Life insurance policy

A trust can own a life policy (the ILIT path) through the Owner Change Coversheet (FR2255p-LI) with a Certification of Trust (F6734, or F6734NY in New York) on file first, or be named beneficiary on the Beneficiary Change Request (FR2265-US).5

An ownership change terminates an Enhanced Surrender Value Rider unless the new owner is a grantor trust established by the owner, a successor from a merger or acquisition, or a non-qualified business trust for the owner's employees. An Annuity Purchase Agreement Rider is cancelled by any ownership change.5

Annuity

The Annuity Contract Change Request (F6455-AN) asks the filer to certify whether the trust transfer meets the section J exception. With no election the form defaults to "does not meet the criteria" and any gain in the contract is reported to the IRS as taxable.6

On a MassMutual Envision contract with RetirePay, RetireCore or RetireCore Stacking in effect an owner change normally terminates the benefit; the form's own listed exception is an owner who is "essentially the same person", and its example is an individual ownership changed to a personal revocable trust.6

For annuity contracts only, the Certification of Trust asks whether any beneficiary of the trust, including a contingent beneficiary, is a non-natural person.3

Trust account forms MassMutual issues4

Owner Change Coversheet (FR2255p-LI) with the Individual Owner & Beneficiary Change Request

For life insurance policys. Completed by the current owner and the new owner (the trustees). Available to download.5

Return to

Email: lifefax@MassMutual.com

Fax: 1-866-329-4527

Mailing address: MassMutual, Attention: Life Hub, 1295 State Street, Springfield, MA 01111-0001

Certification of Trust Agreement (F6734, or F6734NY for New York contracts)

Completed by the trustees. Sent by the institution on request.3, 7

Owner Change Coversheet (F6455p-AN 0126) with the Annuity Contract Change Request (F6455-AN 0426)

For annuitys. Completed by the current owner and the new owner (the trustees). Sent by the institution on request.6

Return to

Annuity owner change forms (F6455p-AN with F6455-AN), contract numbers beginning 57 or 58

For annuitys. Completed by the current owner and the new owner (the trustees). Sent by the institution on request.6

Return to

What MassMutual says about trust accounts3

A trust as owner of a policy

The ownership change takes effect on the latest signature date on the form, subject to any payment MassMutual made or action it took before receiving the form in good order.5

Every right, privilege and benefit under the policy, and every encumbrance, including assignments, loans and Modified Endowment Contract status, passes to the new owner. MassMutual states it is only responsible for performing under the policy and is not responsible for carrying out the terms of any trust.5

Who signs for the trust

Trustees sign as "Name, Trustee, [Trust] dated [date]", matching the Certification of Trust, and all specified trustees sign. Which trustees those are is an election made on F6734: all authorized trustees, a majority, any one, or a designated trustee.5, 3

Review of the trust document

MassMutual wants the Certification of Trust on file rather than the full trust agreement and states it "will not be charged with any knowledge of the terms of the Trust beyond this Certification". It may request pertinent trust provisions and proof the trust is still in full force and effect before any disbursement.3

State requirements MassMutual statesNew York

New York

New York contracts use the F6734NY version of the Certification of Trust Agreement.3

Accounts handled elsewhere1

MassMutual Ascend

MassMutual Ascend annuity contracts, serviced from Cincinnati2

Sources7

  1. 1.Beneficiary Change Request (FR2265-US 0424)
  2. 2.Annuity Beneficiary Change Request (FR3014-AN 0126)
  3. 3.Certification of Trust Agreement (F6734 REV. 807; F6734NY for New York contracts)
  4. 4.MassMutual account login
  5. 5.Owner Change Coversheet (FR2255p-LI 0925) with the Individual Owner & Beneficiary Change Request
  6. 6.Owner Change Coversheet (F6455p-AN 0126) with the Annuity Contract Change Request (F6455-AN 0426)
  7. 7.MassMutual forms
SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from MassMutual primary sources (15 pages reviewed). How we research.

Download these MassMutual instructions

Download instructions for the whole estate

A printable PDF with the steps, required documents, and contact details — verified against MassMutual primary sources. Bring it to the branch or keep it beside the phone.

MassMutual estate support

Claims Department

Fax

1-866-329-4527

Hours

Monday-Friday 8:00 AM-8:00 PM ET

Mailing address

MassMutual, Attention: Life Hub, 1295 State Street, Springfield, MA 01111-0001
Verified Sep 2026

Estate planning articles

Learn how to protect your MassMutual accounts and other assets with trusts, beneficiary designations, and estate planning documents.

Forms for Planning Your Estate

Free forms for planning your estate: a will, living trust, pour-over will, both powers of attorney, living will, and TOD deed.

Free

Pour-Over Will

Catch anything outside your trust. Pairs with your revocable trust.

Get Started
$12/month

Revocable Living Trust

Create a revocable living trust to avoid probate, protect privacy, and control asset distribution.

Get Started
Free

Last Will and Testament

Name your heirs, guardians, and final wishes. Free for every state.

Get Started
Free

Healthcare Power of Attorney

Name someone to make medical decisions if you can't.

Get Started
Free

Financial Power of Attorney

Name someone to manage your finances if you can't.

Get Started
Free

Transfer on Death Deed

Transfer real property to a beneficiary upon your death without probate. Available in 34 states and the District of Columbia.

Get Started
Free

Vehicle Transfer on Death

Name a beneficiary to inherit your vehicle at death without probate. Available in 26 states and the District of Columbia.

Get Started
Free

Living Will

State in advance which life-sustaining treatments you want or refuse, in the document your state recognizes, with signing instructions from the statute.

Get Started

All forms

Tools for Planning Your Estate

Free tools for planning your estate: what a will or trust costs, whether you need a trust or TOD deed, and how documents are signed.

How Much Does a Revocable Living Trust Cost?

Compare revocable living trust costs across providers including online services and attorneys.

Compare Costs

How Does SimplyTrust Compare to LegalZoom, Trust & Will, and Other Services?

Compare what it costs to make a trust official across SimplyTrust, LegalZoom, Trust & Will, Rocket Lawyer, and Quicken WillMaker.

Compare Services

Do I Need a Revocable Trust?

Find out if a revocable trust makes sense based on your state, estate value, and family situation.

Check Now

Trust or Will: Which Costs Less?

Compare the cost of probate vs a trust for your state and estate value.

Compare Options

What Does Estate Planning Actually Cost?

Compare costs across estate planning providers including online services and attorneys.

Compare Costs

How Much Life Insurance Do I Need?

Calculate your life insurance needs based on income, debts, and family situation.

Use Calculator

Are My Beneficiary Designations Protected?

Check how divorce, creditors, and state laws affect your beneficiary designations.

Check Now

How Do I Sign Estate Documents?

Find witness, notary, and remote signing requirements for all 50 states.

Check Requirements

All tools