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loanDepot

Mortgage Servicer · Nationwide

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Estate planning and settlement at loanDepot

Report a death at 1-866-258-6572

loanDepot is a mortgage servicer, so the estate planning question is about a debt, not an asset. When the borrower dies, the estate must notify loanDepot and resolve the outstanding balance—through payoff, assumption, discharge, or surrender depending on the loan—rather than name a beneficiary.

loanDepot has documented procedures for both preparing accounts during your lifetime and handling claims when an account holder passes away.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from loanDepot primary sources (12 pages reviewed). How we research.

loanDepot customer support

loanDepot Loan Servicing (Existing Loans)

Customer Care (general questions)

New & Pending Loans

Personal Loan Servicing and Payoff

Property Tax Department

Homeowner's Insurance Documents

Insurance Loss Draft Department

HUD-approved Housing Counseling

Fax

1-469-825-4845

Hours

Monday-Friday 7:00 AM-7:00 PM CT; Saturday 8:00 AM-5:00 PM CT

Mailing address

Payments: P.O. Box 5710, Chicago, IL 60680-5681 (overnight payments: 6531 Irvine Center Drive, Suite 100, Irvine, CA 92618). General correspondence: P.O. Box 250009, Plano, TX 75025. Notices of Error, Qualified Written Requests, and Requests for Information: P.O. Box 251027, Plano, TX 75025. Licenses and company correspondence: loanDepot.com, LLC, 6561 Irvine Center Drive, Irvine, CA 92618.
Verified Sep 2026

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