Estate planning at Liberty Mutual

How to protect 10 Liberty Mutual accounts — manage beneficiaries online, fund a trust online, and file claims through Liberty Mutual's Life Insurance Policy Service

Liberty Mutual

Subsidiary of Liberty Mutual Holding Company, Inc.

libertymutual.com
Liberty Mutual logo

Liberty Mutual Life Insurance Customer Service

Mailing Address

Liberty Life Assurance Company of Boston, 100 Liberty Way, Dover, NH 03820

Liberty Mutual General Customer Service
Liberty Mutual / Liberty Life Policyholder Services
Liberty Mutual Life Insurance Quotes/Sales
Liberty Mutual Life Insurance Sales
Protective Life Policy Service (legacy policies)
Protective Life Claims (legacy policies)

Life Insurance Policy Service

Mailing Address

Liberty Life Assurance Company of Boston, 100 Liberty Way, Dover, NH 03820

Ethos Customer Support (new policies, via help.ethos.com)
Protective Life Policy Service (legacy policies)

Protective Life Benefits — Life Claims (legacy policies) / Ethos issuing carrier (new policies)

Fax205-268-6833
Mailing Address

Protective Life Insurance Company, Life Benefits, P.O. Box 12486, Birmingham, AL 35202

Ethos help center (new policies, April 2026+)
Liberty Mutual auto/home policy (no death benefit — continue or cancel)
Verified Jul 2026

Liberty Mutual offers 10 insurance products that play a central role in estate planning. Because policy proceeds pass directly to named beneficiaries—bypassing probate entirely—keeping designations current is one of the highest-impact steps policyholders can take.

Liberty Mutual lets account holders update beneficiary designations online, by mail, and by phone, typically taking online changes are processed and recorded within a few business days; mail submissions take 2-4 weeks for processing. Trust funding is also available, allowing families to name a trust as the policy beneficiary or establish an irrevocable life insurance trust (ILIT).

Liberty Mutual has documented procedures for both preparing accounts during your lifetime and handling claims when an account holder passes away.

For questions about any of these procedures, contact Liberty Mutual's Life Insurance Policy Service at 1-800-451-7065.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Liberty Mutual primary sources (21 pages reviewed). How we research.

Estate planning articles

Learn how to protect your Liberty Mutual accounts and other assets with trusts, beneficiary designations, and estate planning documents.