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OverviewPreparing your estateWhen someone dies
OverviewPreparing your estateWhen someone dies
SimplyTrust forms
Letter of Instruction
Home→Financial Institutions→Legal & General America

Estate planning at Legal & General America

How to protect 2 Legal & General America accounts — manage beneficiaries online, fund a trust by mail, and file claims through Legal & General America's William Penn Life Insurance Company of New York (Customer Service)

Brand change

Legal & General Group, plc sold its US protection business to the Meiji Yasuda Group. Banner Life Insurance Company and William Penn Life Insurance Company of New York continue operating under those names, and the "Legal & General America" umbrella brand has been retired in favor of the Banner Life family-of-companies brand. Policies, forms (still hosted at forms.lgamerica.com), contacts, and claims processes are unchanged; lgamerica.com 301-redirects to bannerlife.com. Effective February 2026.

The procedures below reflect Legal & General America's accounts. Account servicing may transfer as the change takes effect.

Legal & General America

Subsidiary of Meiji Yasuda Group (acquired from Legal & General Group, plc)

bannerlife.com→
Legal & General America logo

Banner Life Customer and Administrative Services

Phone1-301-279-4800
Toll-Free1-800-638-8428
Emailcustomerservice@bannerlife.com
Fax1-301-294-6960
Mailing Address

Banner Life Insurance Company, 3275 Bennett Creek Avenue, Frederick, MD 21704

William Penn (New York) Customer Service
1-800-346-4773
William Penn direct
1-516-794-3700
Banner Life Retirement Services
1-800-664-6129
William Penn Retirement Services
1-855-914-9123
WebsiteLearn more→

William Penn Life Insurance Company of New York (Customer Service)

Phone1-516-794-3700
Toll-Free1-800-346-4773
Emailcustomerservice@wpenn.com
Fax1-516-229-3081
Mailing Address

William Penn Life Insurance Company of New York, 3275 Bennett Creek Avenue, Frederick, MD 21704 (registered office: 70 East Sunrise Highway, Suite 500, Valley Stream, NY 11581)

Banner Life Claims Department

Phone1-800-638-8428 ext. 6974
Emailcustomerservice@bannerlife.com
Fax1-301-294-6960
Mailing Address

Banner Life Insurance Company, Claims Department, 3275 Bennett Creek Avenue, Frederick, MD 21704

William Penn Claims (New York)
1-800-346-4773 ext. 3379
Retirement Services Claims
1-800-664-6129
WebsiteNotify online→
Verified Jul 2026

Legal & General America is a insurance company with 2 products relevant to estate planning. Life insurance and annuity proceeds transfer directly to named beneficiaries outside of probate, making beneficiary designations one of the most important estate planning steps for Legal & General America policyholders.

Legal & General America lets account holders update beneficiary designations online, by mail, and by phone, typically taking 10-15 minutes online; 2-3 weeks by mail. Trust funding is also available, allowing families to name a trust as the policy beneficiary or establish an irrevocable life insurance trust (ILIT).

Legal & General America provides specific procedures for both proactive estate planning and filing claims after a death.

Preparing your estate

Beneficiaries and trust funding

How to manage beneficiaries online, fund a trust by mail, and review 2 account types at Legal & General America.

View details →

When someone dies

Death claim process

Contact Legal & General America's William Penn Life Insurance Company of New York (Customer Service) to file a claim. 7-step process, 7 required documents, and contact information for survivors.

View details →

Reach Legal & General America's William Penn Life Insurance Company of New York (Customer Service) at 1-800-346-4773 for help with any of these procedures. Email inquiries can be sent to customerservice@wpenn.com.


Frequently asked questions

It depends on the size of the policy. The Beneficiary Designation Form (LP200) requires a notarized policy-owner signature when the policy benefit is $500,000 or more. If the benefit is under $500,000, an individual owner instead attaches a copy of a valid driver's license or state ID. If the policy is owned by a TRUST, all trustees must sign and indicate their title, and attach either the first and signature pages of the trust or a completed Trust Certification LU1277 (LU1277WP for William Penn). A corporate owner needs an authorized officer other than the insured to sign plus a list of authorized officers on company letterhead. In community property states (AZ, CA, ID, LA, NV, NM, TX, WA, WI, and Puerto Rico) a spousal signature may also be required, and any irrevocable beneficiary must sign.

SimplyTrustSimplyTrust Editorial·Updated July 12, 2026

Sources

  • forms.lgamerica.com
  • bannerlife.com
  • my.bannerlife.com

Data sourced from Legal & General America primary sources (19 pages reviewed). How we research.

Legal & General America

Subsidiary of Meiji Yasuda Group (acquired from Legal & General Group, plc)

bannerlife.com→
Legal & General America logo

Banner Life Customer and Administrative Services

Phone1-301-279-4800
Toll-Free1-800-638-8428
Emailcustomerservice@bannerlife.com
Fax1-301-294-6960
Mailing Address

Banner Life Insurance Company, 3275 Bennett Creek Avenue, Frederick, MD 21704

William Penn (New York) Customer Service
1-800-346-4773
William Penn direct
1-516-794-3700
Banner Life Retirement Services
1-800-664-6129
William Penn Retirement Services
1-855-914-9123
WebsiteLearn more→

William Penn Life Insurance Company of New York (Customer Service)

Phone1-516-794-3700
Toll-Free1-800-346-4773
Emailcustomerservice@wpenn.com
Fax1-516-229-3081
Mailing Address

William Penn Life Insurance Company of New York, 3275 Bennett Creek Avenue, Frederick, MD 21704 (registered office: 70 East Sunrise Highway, Suite 500, Valley Stream, NY 11581)

Banner Life Claims Department

Phone1-800-638-8428 ext. 6974
Emailcustomerservice@bannerlife.com
Fax1-301-294-6960
Mailing Address

Banner Life Insurance Company, Claims Department, 3275 Bennett Creek Avenue, Frederick, MD 21704

William Penn Claims (New York)
1-800-346-4773 ext. 3379
Retirement Services Claims
1-800-664-6129
WebsiteNotify online→
Verified Jul 2026

Estate planning articles

Learn how to protect your Legal & General America accounts and other assets with trusts, beneficiary designations, and estate planning documents.

Estate planning articles

Learn how to protect your Legal & General America accounts and other assets with trusts, beneficiary designations, and estate planning documents.

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