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J.P. Morgan

Subsidiary of JPMorgan Chase & Co.

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What to do when a J.P. Morgan account holder dies

Report the death to J.P. Morgan Securities Estate Settlements at 1-800-648-4782

After an account holder at J.P. Morgan dies, accounts with beneficiary designations or trust ownership transfer to the designated recipients without probate. Solely-owned accounts require the estate's representative to contact J.P. Morgan Securities Estate Settlements at 1-800-648-4782 with the proper legal authority documents.

Death claim process

Here is the step-by-step death claim process at J.P. Morgan:

Filing a claim

1
Notify J.P. Morgan of the death: call 1-800-648-4782 or visit a local Chase branch. Chase says anyone who has the necessary documentation can report a client's death.
2
Have the deceased person's information ready.
  • Full legal name and Social Security number
  • A copy of the death certificate, when you notify J.P. Morgan or once it is available
  • Investment account numbers, if available
3
As a beneficiary or fiduciary, call 1-800-648-4782 or visit a branch again with the information J.P. Morgan needs to begin the payout process.
  • Your full name, Social Security number (listed as recommended), contact email, mailing address and relationship to the deceased person
4
J.P. Morgan sends the beneficiary or fiduciary forms for instructions on distributing the assets. Other documents may be needed depending on the type of brokerage account.
5
Return the completed forms and the documents using the instructions enclosed in the packet.
6
For a date-of-death valuation or a cost-basis step-up, use the Valuation Request. Chase says to make the step-up election before requesting distributions.
  • Attach a copy of the death certificate
  • An executor adds a court appointment dated within 1 year, if not previously provided
  • Complete the signature and notary sections to have the completed valuation mailed
  • Submit it within 60 calendar days of the signature date
  • Send it to J.P. Morgan Securities LLC, Attn: Estate Services, Mail Code: IL1-0817, 10 S. Dearborn St., Chicago, IL 60603, or email cwm.estates.smartforms@chase.com
7
A specialist reviews the documents and, if they are acceptable, begins the requested transfers. If the documents are rejected for any reason, you are notified.
8
To remove a deceased joint account holder, send the Remove a Joint Account Holder form with a copy of the death certificate.
  • All account holders sign the same form, and each signature is notarized
  • The primary account holder cannot be removed, because the account uses that person's Social Security number for tax reporting
  • To remove a primary account holder, the remaining account holders apply for a new JPMS brokerage account
  • On a community property, tenants by entirety or tenants in common account, a separate verification may be needed through the Estates Services department
  • If the account has margin, collateral or option privileges, the removal is processed only after a new agreement for them is approved

Required Documents

  • Death certificateA copy with a visible seal.
  • Certified death certificate, for a transfer on death (TOD) investment account
  • Court appointment designating an executor or administratorDated within 12 months, with the court seal visible.
  • Payment distribution forms from J.P. Morgan Securities Estate Settlements
  • Sworn affidavit, for a TOD investment accountIn the form JPMS requires, sworn by the beneficiaries or the personal representative. A personal representative includes letters of administration dated not more than 60 business days before the affidavit.
  • Inheritance tax waiver, for a TOD investment account, if the state requires one
  • Domicile and foreign-estate documents, depending on where the deceased person lived at deathAn affidavit of domicile and debts, tax waiver form, apostille seal, U.S. transfer certificate or certificate of translation may be required.
  • Guardianship documents, for a minor or otherwise incapacitated beneficiary
  • W-8BEN, where the beneficiary is not a U.S. citizen or other U.S. person
  • Additional trust documentation, where a trust is listed as a beneficiary on the account
  • Valuation/Cost Basis Modification (Step-up) Request (33654_CYI), for a date-of-death valuation or a step-up in cost basisWith a copy of the death certificate. An executor adds a court appointment dated within 1 year, if not previously provided, and a trustee the trust-related documents for a trust account.
  • Certification of One and the Same Person (33612_CYI), for an estate or beneficiary transaction where your legal name differs from the name JPMS has on fileIt cannot be used to request a legal name change and must be submitted within 60 calendar days of the signature date.

Forms J.P. Morgan issues4

Payment distribution forms

Completed by the beneficiary or fiduciary. Sent by the institution on request.1

Valuation/Cost Basis Modification (Step-up) Request (33654_CYI)

Completed by a beneficiary (an individual, estate or trust) of the deceased account holder. Available to download.2

Remove a Joint Account Holder (33252_CYI)

Completed by all account holders, on the same form. Available to download. Must be notarized.3

Certification of One and the Same Person (33612_CYI)

Completed by the account holder or beneficiary. Available to download. Must be notarized.4

What happens to each kind of account6

Joint account with survivorship

On a joint account with rights of survivorship, the entire interest in the account vests in the survivors on the same terms as when all owners were alive.5

Joint account without survivorship

On a tenants in common account, the interests as of the close of business on the day of death are distributed in equal proportions to the number of account holders, unless JPMS was notified in writing otherwise.5

Account in one name

Where an account in one name is community or marital property, JPMS continues to rely solely on the listed owner's instructions after a spouse's death, but a court may order it to dispose of the assets as the court directs.5

Community property account

On a community property account, the survivor must immediately give JPMS written notice of the death. The estate and the survivor stay jointly and severally liable for transactions started before JPMS received and processed that notice.5

IRA

If there is no beneficiary designation on file, or no beneficiary survives the account holder, the assets remaining in the IRA are paid to the account holder's estate.5

JPMS as custodian may require a beneficiary of a deceased IRA owner to take a total distribution of all IRA assets by December 31 of the year following the year of death.5

Investment account

Life insurance, fixed and variable annuities, precious metals and limited partnership interests are not eligible for TOD treatment. Held in a TOD account, they become part of the estate at death and do not pass under the TOD designation.6

If no TOD beneficiary claims the assets within 6 months of the death, the assets become part of the estate on instruction from the personal representative.6

Accounts handled elsewhere1

Chase

Chase savings, checking, mortgage, credit card and other accounts1

What J.P. Morgan provides to the estate1

Date-of-death balance letter

The Valuation/Cost Basis Modification (Step-up) Request gives the value of a JPMS account on a specific date for a deceased account holder. The completed valuation is mailed only if the signature and notary sections are completed.2

The form offers date of death (inverse weighted mean pricing), point in time (closing price) and alternate date (average pricing) valuations. An alternate valuation is calculated exactly 6 months from the date of death, or on the date a security was sold or distributed within those 6 months.2

What J.P. Morgan's agreement and guidance say8

Telling the institution

Any order the account holder gave stays binding until JPMS has actual notice of the death. The estate is responsible for obligations that accrued before that notice, including reasonable attorneys' fees.5

Before JPMS accepts directions from a guardian, conservator, attorney-in-fact or executor, it must be told of the change in status by an official writing with appropriate, certified documentation.5

What it does when notified

On notice of a death, JPMS may at its sole discretion take the actions and require the death certificates, inheritance or estate tax waivers or other documents it considers advisable to protect itself against loss, including restricting or terminating the account.5

On notice of a death, JPMS may also freeze the account in whole or in part, reject trades and cancel outstanding orders without notice.5

The TOD Agreement says that on actual notice of the death JPMS has no obligation to locate beneficiaries, notify anyone of a transfer or verify information submitted. Starting the transfer is the beneficiaries' responsibility.6

Powers of attorney

A power of attorney on a JPMS account terminates when the account owner dies.5

The power-of-attorney certification says revocation or termination of the power of attorney is not effective as to J.P. Morgan until it receives actual written notice of it, or of the principal's death, at the address on the form.7

Who can get account information

Account information is provided only to parties with legal authority to receive it, which may include the fiduciary of the estate, an attorney acting for the estate, or a TOD or IRA beneficiary.1

JPMS may contact a designated trusted contact person to confirm the identity of a legal guardian, executor, trustee or holder of a power of attorney, but will not accept instructions from that person.5

How proceeds are paid

Inherited funds are received by internal transfer to a J.P. Morgan Wealth Management account, ACH to a Chase account, or check. Chase says transferring to an existing J.P. Morgan investment account may be the most efficient way.1

Wills, probate and small estates

On a TOD account, the beneficiaries take control of the assets even if the will or living trust says otherwise, unless the will or trust specifically and expressly revokes the TOD designation and JPMS receives timely actual notice of that revocation.6

Disputes between claimants

In a dispute over a TOD transfer, JPMS may require the parties to reach a final resolution by adjudication, arbitration or another method it accepts, and may freeze the account until it receives a court order.6

Payment to a minor or incapacitated beneficiary

JPMS may distribute TOD assets for a minor or incapacitated beneficiary to the beneficiary's guardian, conservator or custodian. If none accepts the assets after a reasonable time, JPMS may distribute them to the estate.6

Not in J.P. Morgan's published guidance1

  • An online way to report a death

Sources7

Download instructions for the whole estate

Most transfers are completed in a few weeks. The time depends on the account type, the assets held, the payment elected and how fast the paperwork is completed.

J.P. Morgan Securities Estate Settlements can be reached by phone at 1-800-648-4782 and email at cwm.estates.smartforms@chase.com for questions throughout the claims process.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from J.P. Morgan primary sources (18 pages reviewed). How we research.

J.P. Morgan death claims support

J.P. Morgan Securities Estate Settlements

Inherited assets / advisor assistance

Chase savings, checking, mortgage and credit card accounts

Mailing address

Valuation and cost-basis step-up requests: J.P. Morgan Securities LLC, Attn: Estate Services, Mail Code: IL1-0817, 10 S. Dearborn St., Chicago, IL 60603
Verified Sep 2026

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