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Guideline

Subsidiary of Gusto, Inc. (through Gusto Retirement Holdings, LLC)

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How to designate beneficiaries at Guideline

Beneficiaries are managed online

Guideline has changed ownershipAcquired, effective November 2025

Gusto completed its acquisition of Guideline on November 6, 2025. The product is now branded "Gusto 401(k) powered by Guideline" and the operating entity on every page footer is Gusto Retirement Services, LLC, held under Gusto Retirement Holdings, LLC (wholly owned by Gusto, Inc.). The Guideline brand, guideline.com, the my.guideline.com participant dashboard, and the help center at help.guideline.com are all still live; only the marketing product pages now redirect to gusto.com. Support email addresses are @retirement.gusto.com and the claims mailing address is Gusto, Inc., Attn: Retirement Care, Denver, CO.

The procedures on this page reflect Guideline's accounts. Account servicing may transfer as the change takes effect.

Who inherits your Guideline retirement retirement accounts is determined by the beneficiary designation on file—not by your will. This makes keeping designations current one of the most important estate planning steps, especially because the choice of beneficiary also affects how inherited distributions are taxed.

The transfer rules at Guideline vary across 7 retirement accounts. Below is a breakdown of beneficiary options, trust funding, and which products support each method.

No beneficiary form at Guideline

Beneficiaries are named online.

Open the form →
401(k) PlanSafe Harbor 401(k)Starter 401(k)Solo 401(k)Traditional IRARoth IRASEP IRA
1
2
Open the beneficiary section for your account type:
  • 401(k): the Account Settings page
  • IRA: Settings in the main menu, then Personal settings, then the Beneficiaries tab, then the Edit button within the IRA section
3
Add each beneficiary:
  • Name, relationship, and percentage allocation (all allocations must total 100%)
  • For a trust: trust name and trust date
  • Minors, charities, and your estate can also be named
4
Complete the notarized spousal consent step if you are married and naming a non-spouse primary beneficiary on a 401(k), or if you hold an IRA in a community property state and are naming someone other than your spouse
5
Click Save to confirm the designation
6
For help getting into the dashboard, or with the spousal consent, call Retirement Participant Support at (888) 344-5188, Monday through Friday 9 AM - 7 PM ET (6 AM - 4 PM PT), or email support@retirement.gusto.com
7
For a personal IRA, call (888) 810-3801 or email ira@retirement.gusto.com

Required Documents

  • Each beneficiary's name, relationship and percentage allocation. All allocations must total 100%
  • Trust name and trust date (for a trust). Guideline does not collect the trust document when the designation is made
  • Charity's tax ID (for a charity). Entered on the Account Settings page. Guideline states it will contact the charity directly to send the funds
  • Spouse's notarized written consent (a married 401(k) owner naming anyone other than the spouse as primary beneficiary, or an IRA owner in a community property state doing so). Notarized consent is needed again for a later change to a different beneficiary

What Guideline says about beneficiaries

Each section is Guideline's own statement, with the document it comes from numbered under Sources.

Which accounts take a beneficiary2

Employer retirement plan

A 401(k) or Solo 401(k) cannot be retitled into a trust. It is an individually owned account held under the plan document, with no joint, TOD or trust registration to move it into. A trust is named as beneficiary of the account instead.1

IRA

An IRA cannot be retitled into a trust. It is an individually owned account held under the IRA agreement, with no joint, TOD or trust registration to move it into. A trust is named as beneficiary of the account instead.1

Who can be named5

A trust

A trust can be named as beneficiary, by selecting trust as the beneficiary type and entering the trust name and trust date.1

A charity or nonprofit

A charity can be named as beneficiary. Guideline states it will contact the charity directly to send the funds.1

The estate

The estate can be named as beneficiary.1

A minor

A minor can be named. Guideline states a court must appoint a legal guardian to receive the funds if the minor has not turned 18 when they inherit.1

A business

A non-charitable, for-profit entity can be named. It must take the funds all at once, which Guideline warns can cause adverse tax consequences.1

How many beneficiaries, and how shares are split

Employer retirement plan

A 401(k) takes up to 10 primary and 10 secondary beneficiaries.1

IRA

An IRA takes as many individuals or entities as the owner chooses, as long as the allocations total 100%.1

What a designation takes to be effective

Employer retirement plan

Naming a non-spouse primary beneficiary of a 401(k) requires the spouse's notarized written consent, and notarized consent again for any later change to a different beneficiary.1

IRA

In a community property state, naming someone other than the spouse as primary beneficiary of an IRA requires the spouse's notarized written consent.1

What Guideline's agreement says about beneficiaries3

A designation and a will

A 401(k) is never controlled by a will. A 401(k) beneficiary named in a will without the dashboard designation is distributed under the plan's default beneficiary language instead.1

A beneficiary who dies first

If a primary beneficiary is unable to inherit, their portion is distributed evenly among the other primary beneficiaries before any secondary beneficiary can claim.1

Divorce

A divorce does not automatically revoke a former spouse's rights to the account. A 401(k) plan document may remove a spouse on divorce, while an IRA may leave the former spouse in place until the designation is updated.1

Not in Guideline's published guidance1

  • A beneficiary designation form

Sources1

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Guideline primary sources (15 pages reviewed). How we research.

Download these Guideline instructions

Download instructions for the whole estate

A printable PDF with the steps, required documents, and contact details — verified against Guideline primary sources. Bring it to the branch or keep it beside the phone.

Guideline estate support

Plan sponsor / administrator support

Hours

Monday-Friday 9:00 AM-7:00 PM ET
Verified Sep 2026

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