Estate planning at Exeter Finance

How to protect 1 Exeter Finance accounts — file death claims

Exeter Finance

Auto Finance Company · Nationwide

exeterfinance.com
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Exeter Finance Customer Service

Mailing Address

General correspondence and Customer Service: Exeter Finance, Attn: Customer Service, 2250 W. John Carpenter Freeway, Irving, TX 75063. Loan payoff checks: Exeter Finance LLC, PO Box 650693, Dallas, TX 75265-0693 (overnight: Exeter Finance LLC, C/O Deluxe, Lockbox #5598, 3000 Kellway Dr. Suite 120, Carrollton, TX 75006). Payments: Exeter Finance LLC, PO Box 650598, Dallas, TX 75265-0598.

Feedback and complaints

Exeter Finance Customer Service

Mailing Address

General correspondence and Customer Service: Exeter Finance, Attn: Customer Service, 2250 W. John Carpenter Freeway, Irving, TX 75063. Loan payoff checks: Exeter Finance LLC, PO Box 650693, Dallas, TX 75265-0693 (overnight: Exeter Finance LLC, C/O Deluxe, Lockbox #5598, 3000 Kellway Dr. Suite 120, Carrollton, TX 75006). Payments: Exeter Finance LLC, PO Box 650598, Dallas, TX 75265-0598.

Feedback and complaints

Exeter Finance Customer Service (Deceased Account Holder)

Mailing Address

Exeter Finance, Attn: Customer Service, 2250 W. John Carpenter Freeway, Irving, TX 75063

Verified Jul 2026

When a borrower at Exeter Finance dies, the loan does not simply disappear. The executor contacts Exeter Finance to establish authority, learn the payoff amount, and choose how to handle the balance under the servicer's procedures and applicable law.

There are two sides to estate planning at Exeter Finance: setting things up while you're alive, and the process survivors follow after a death.


Frequently asked questions

Request the exact payoff figure from Customer Service at (800) 321-9637 or through the MyAccount portal at myaccount.exeterfinance.com. Mail a payoff check to Exeter Finance LLC, PO Box 650693, Dallas, TX 75265-0693 (overnight: Exeter Finance LLC, C/O Deluxe, Lockbox #5598, 3000 Kellway Dr. Suite 120, Carrollton, TX 75006). Once the balance is paid in full and posted, Exeter sends the certificate of title or lien-satisfaction release to the authorized party (the person or entity who paid off the loan) in accordance with state-specific regulations, so the vehicle can be retitled through the estate or sold.

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Sources

Data sourced from Exeter Finance primary sources (2 pages reviewed). How we research.

Estate planning articles

Learn how to protect your Exeter Finance accounts and other assets with trusts, beneficiary designations, and estate planning documents.